bigj505
Staff member
- Jan 23, 2007
- 42,582
- 21,771
Dang. I hope this doesn't happen to my order.I was excited about getting mine in tm (from SH) until I looked at the tracking and said "clearance delay" in NJ (I'm in NY). I called up FedEx and apparently customs must've thought it was something shady, so they needed certain information. After feeling completely sketched out I had to give my SSC over the phone to some random lady (after she reassured me 1000 times it's completely safe and happens all the time),and informing them what was in the box and for what gender (I don't know why they needed to know whether it was for mens or womens) she straightened things out. So a couple hours go by and I decide to track it again, and the box says "in transit" again, in PARIS FRANCE. WTF man! This would be my luck. Now I have NO idea what's going on with them. I just got off the phone with another rep and they couldn't explain what happened. Here's the kicker, I ordered TWO 10.5's for myself just in case one came with creasing, the other box should be here by tomorrow on time. Customs pulls boxes at random according to the rep. This whole thing is turning into a headache now, and for those who ordered from SH, TRACK YOUR PACKAGES.....OFTEN. I've ordered a few times from SH and never had a problem, but this has me weary of ordering overseas again to deal with this hassle.
shouldnt be asking for ssn over the phone. fedex generally makes people fill out an importer form, which contains ssn info, so they can bill customs fees. that form has to be either emailed or faxed to the agent handling the order.
also, ive had to fill out a shoe document to get shoes through customs. weird.