- May 2, 2007
- 12,391
- 2,910
Anyone know if Google is still replacing N5s with cracked screens?
I would like to know this as well. Also what do you need to show or give google if you ask for a repair?
I just did the replacement for my coworker that I sold my phone too... It was simple, they just asked for your personal info for which you used when you purchased the N5... They also asked for the IMEI
Once that's done, they send you an email with a link to "purchase" a new N5... A hold is placed on the card used until they get your old phone...Once you get it(Next Day Air) you send back your old phone...