- 3,476
- 12
- Joined
- Jul 21, 2006
Another reason why I never shop at Finishline anymore. From their shoddy online restock policy, to them not refunding money until 5-7 business days later, I will not deal with their BS.
MUST READ!!! Finishline horror story...
- Thread in 'General' Thread starter Started by ilownslowi,
- Start date
- 3,476
- 12
- Joined
- Jul 21, 2006
Another reason why I never shop at Finishline anymore. From their shoddy online restock policy, to them not refunding money until 5-7 business days later, I will not deal with their BS.
- 11,773
- 70
- Joined
- Jul 15, 2006
hoping for a resolution. Free kicks????
- 11,773
- 70
- Joined
- Jul 15, 2006
hoping for a resolution. Free kicks????
- 7,004
- 416
- Joined
- Jul 20, 2007
Not sure how I think about that response.
Things are changing, if a customer calls the 1-800 they will usually get their way.
Space Jams were sold out the same day.
I miss the job but not the customers.
We would refuse returns because it would be too early in the day.
- 7,004
- 416
- Joined
- Jul 20, 2007
Not sure how I think about that response.
Things are changing, if a customer calls the 1-800 they will usually get their way.
Space Jams were sold out the same day.
I miss the job but not the customers.
We would refuse returns because it would be too early in the day.
- 159,656
- 140,837
- Joined
- Oct 13, 2001
Make sure you YELP negative reviews for this store.
- 159,656
- 140,837
- Joined
- Oct 13, 2001
Make sure you YELP negative reviews for this store.
- 463
- 10
- Joined
- May 1, 2011
damn homie
- 463
- 10
- Joined
- May 1, 2011
damn homie
- 24,927
- 23,240
- Joined
- Feb 25, 2010
Finishline stay doing some grimey *+#%. The day of the cool grey XI release I left one mall because the line was 30+ deep so I get to the finishline @ a different mall not a soul in line. I walk up to the gate and the dude that works there put up a sign saying they did not get any cool grey's and i'm like hmm thats interesting because I had called up there before and they said they were going to have them. I take the L and head home. A couple hours pass and my brother decides to call just to see if they really didn't have any and we find out about 15 minutes after we left the employee was selling cool grey's my theory is that he was doing this to hook up his friends because the stores around here only get 2 pair in each size. I never went to that finishline again after that.
- 24,927
- 23,240
- Joined
- Feb 25, 2010
Finishline stay doing some grimey *+#%. The day of the cool grey XI release I left one mall because the line was 30+ deep so I get to the finishline @ a different mall not a soul in line. I walk up to the gate and the dude that works there put up a sign saying they did not get any cool grey's and i'm like hmm thats interesting because I had called up there before and they said they were going to have them. I take the L and head home. A couple hours pass and my brother decides to call just to see if they really didn't have any and we find out about 15 minutes after we left the employee was selling cool grey's my theory is that he was doing this to hook up his friends because the stores around here only get 2 pair in each size. I never went to that finishline again after that.
airthompson
Staff member
- 13,815
- 9,592
- Joined
- Jul 30, 2008
Go back and knock som shoes off the wall, then run out.
airthompson
Staff member
- 13,815
- 9,592
- Joined
- Jul 30, 2008
Go back and knock som shoes off the wall, then run out.
- 8,253
- 14
- Joined
- Mar 4, 2007
The reason they do this is because they have people (#!@%+*# at ones at that) buy release day jordans thinking they are gonna make $$$ and flip them, after a week or 2 dudes try and return for the money back, issue is the store gets stuck with these shoes majority of the time, no one wants 2 or 3 week old jordans unless its hyped.
Footlocker/Footaction/Champs doesnt take back release date products at the managers discretion now because of the same issue, same thing with house of hoops.
Footlocker/Footaction/Champs doesnt take back release date products at the managers discretion now because of the same issue, same thing with house of hoops.
- 8,253
- 14
- Joined
- Mar 4, 2007
The reason they do this is because they have people (#!@%+*# at ones at that) buy release day jordans thinking they are gonna make $$$ and flip them, after a week or 2 dudes try and return for the money back, issue is the store gets stuck with these shoes majority of the time, no one wants 2 or 3 week old jordans unless its hyped.
Footlocker/Footaction/Champs doesnt take back release date products at the managers discretion now because of the same issue, same thing with house of hoops.
Footlocker/Footaction/Champs doesnt take back release date products at the managers discretion now because of the same issue, same thing with house of hoops.
- 2,148
- 24
- Joined
- Dec 9, 1999
That's why I said "customer service will cater to you"....
You'll get your gift card, Livestrong bracelet, or whatever else they'll send you....but the managers aren't budging.
SJ's were sold out the same day....you're right, so imagine somebody comin in a week later with 2-5 pairs they couldn't get off for rape prices. It's gonna screw up your inventory, not the mention you'll get tired of 200 people asking "do you have a size __?!" when you've only got a few pairs, and that's IF anybody asks for 'em since for teenagers, it's not considered "cool" to get 'em a few days/week after.
- 2,148
- 24
- Joined
- Dec 9, 1999
BINGO...
- 2,148
- 24
- Joined
- Dec 9, 1999
That's why I said "customer service will cater to you"....
You'll get your gift card, Livestrong bracelet, or whatever else they'll send you....but the managers aren't budging.
SJ's were sold out the same day....you're right, so imagine somebody comin in a week later with 2-5 pairs they couldn't get off for rape prices. It's gonna screw up your inventory, not the mention you'll get tired of 200 people asking "do you have a size __?!" when you've only got a few pairs, and that's IF anybody asks for 'em since for teenagers, it's not considered "cool" to get 'em a few days/week after.
- 2,148
- 24
- Joined
- Dec 9, 1999
BINGO...
- 21,800
- 3,553
- Joined
- Mar 8, 2010
this
that might've been the most childish and +#%**-made I've heard a manager of a chain store act like. His head is a little too big if he's willing to look that simple, unprofessional in front of his employees.
- 21,800
- 3,553
- Joined
- Mar 8, 2010
this
that might've been the most childish and +#%**-made I've heard a manager of a chain store act like. His head is a little too big if he's willing to look that simple, unprofessional in front of his employees.
- 2,865
- 10
- Joined
- Nov 1, 2006
Cold-Blooded.
-Tyler
-Tyler
- 2,865
- 10
- Joined
- Nov 1, 2006
Cold-Blooded.
-Tyler
-Tyler
- 5,974
- 352
- Joined
- Aug 25, 2005
As long as this policy is disclosed to the consumer prior to or at the time of purchase (whether on the back of the receipt or a posted sign), I have no problem with the store refusing the return.
If it is an internal policy, how do they expect the customer's to know? how can they hold the customer liable for not knowing about some internal back office policy?
