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- Feb 26, 2013
I decided to contact footlocker, champssports, footaction, and finishline about their military discount polocies so far this is what i have received back.
FTA: Footaction Feedback Form
5507360-10247105
Dear Richard,
Thank you for your email.
Instore we do a 20% discount with a military ID. Over the phone and
online we will honor a 10% discount (with a valid military email address
or shipping address) since we do not have access to view the military
ID. If you wish to place the order online, you would need to contact us
afterwards so we can apply the discount. If you call in your order, you
will need to let us know you would like to take advantage of that
discount. The military discount is like any other promotions that we
run, we can not combine it with any other promotion.
Please let us know if we can assist you further.
Sincerely,
Ashley J.
eCustomer Care
Champs: Champs Sports FeedBack Form
5507577-10247553
Hello SSG Ballard,
Thank you for your email.
For online orders, we can offer a 10% off $50 or more discount, using
source code LKS10AFD. For instore purchases, please contact the store
directly to determine what discount is offered.
Please let us know if we can assist you further.
Sincerely,
Mary W.
eCustomer Care
FTL:
[table][tr][td]From:[/td][td]eCare - Foot Locker ([email protected])[/td][/tr][tr][td]Sent:[/td][td]Wed 12/04/13 7:28 AM[/td][/tr][tr][td]To:[/td][td]Richard Ballard ([email protected])[/td][/tr][/table]
FNL:
Dear SSG Ballard, R,
Thanks for contacting Finish Line to discuss our military discount program. I am Sirrea, your Customer Care representative, and I am here to help. Finish Line offers our military discount in certain stores located near large military communities. The discount is currently not offered online. The Military discount is offered to active military personnel and their families, including legal spouses and dependent children only.
If you need anything else, please e-mail us or call 1-888-777-3949.
Thanks for choosing Finish Line.
With best regards,
Sirrea Hayes
Customer Care Department
Finish Line USA, Inc.
3308 N. Mitthoeffer Road
Indianapolis, IN 46235
www.finishline.com
1-888-777-3949
Like us on Facebook
Follow us on Twitter
Now I contacted each and everyone a 2nd time and asked what exclusions and time restraints that had short of champs which specifically said it's a store by store basis, once i have those responses I will post them here.
FTA: Footaction Feedback Form
5507360-10247105
Dear Richard,
Thank you for your email.
Instore we do a 20% discount with a military ID. Over the phone and
online we will honor a 10% discount (with a valid military email address
or shipping address) since we do not have access to view the military
ID. If you wish to place the order online, you would need to contact us
afterwards so we can apply the discount. If you call in your order, you
will need to let us know you would like to take advantage of that
discount. The military discount is like any other promotions that we
run, we can not combine it with any other promotion.
Please let us know if we can assist you further.
Sincerely,
Ashley J.
eCustomer Care
Champs: Champs Sports FeedBack Form
5507577-10247553
Hello SSG Ballard,
Thank you for your email.
For online orders, we can offer a 10% off $50 or more discount, using
source code LKS10AFD. For instore purchases, please contact the store
directly to determine what discount is offered.
Please let us know if we can assist you further.
Sincerely,
Mary W.
eCustomer Care
FTL:
[table][tr][td]From:[/td][td]eCare - Foot Locker ([email protected])[/td][/tr][tr][td]Sent:[/td][td]Wed 12/04/13 7:28 AM[/td][/tr][tr][td]To:[/td][td]Richard Ballard ([email protected])[/td][/tr][/table]
Code:
Date: 12/4/13 07:28:41 AMSubject: Foot Locker FeedBack Form5507050-10246466 Dear SSG Ballard, Thank you for your email. We are excited to announce that our Military Discount Promotion is expanding with the help of SheerID! SheerID is a third-party verification service that will allow us to instantly validate a customer’s military status before giving a discount. This validation step will be seamlessly implemented at store locations, online and in the CCC. Active-duty members, their dependents and Veterans will qualify for a 20% off promotion across all of our brands and locations, including web and phone orders. This new program will replace all previous military promotions, creating a unified experience for service-members. Store divisions will be rolling out with this process first and will go into effect for online/phone orders early next year. Here is how the process will work in the store: Store Associate asks for customer’s name as it appears on their MilitaryID during the checkout process. Customer verifies the name on the Pin Pad and then selects a status: Active/Dependent or Retired/Veteran. Customer enters their date of birth on the Pin Pad. Authorization is received automatically and the discount is applied. Please let us know if we can assist you further. Sincerely, Chee Y.eCustomer Care
FNL:
Dear SSG Ballard, R,
Thanks for contacting Finish Line to discuss our military discount program. I am Sirrea, your Customer Care representative, and I am here to help. Finish Line offers our military discount in certain stores located near large military communities. The discount is currently not offered online. The Military discount is offered to active military personnel and their families, including legal spouses and dependent children only.
If you need anything else, please e-mail us or call 1-888-777-3949.
Thanks for choosing Finish Line.
With best regards,
Sirrea Hayes
Customer Care Department
Finish Line USA, Inc.
3308 N. Mitthoeffer Road
Indianapolis, IN 46235
www.finishline.com
1-888-777-3949
Like us on Facebook
Follow us on Twitter
Now I contacted each and everyone a 2nd time and asked what exclusions and time restraints that had short of champs which specifically said it's a store by store basis, once i have those responses I will post them here.