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Im so over this mess.
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Originally Posted by KatieJade4
I'm not even going to attempt to get one from Best Buy. Between other people constantly trying to get one and the lying from the employees.. It's most likely not worth the hassle.
Originally Posted by runzombierun
havent really followed the thread closely. Anyone that ordered from Erwincomp get any update yet?
i think it still down... wondering if I'll still get my SMB order... if so I'll probably just give it my sisOriginally Posted by whyhellothere
Originally Posted by KatieJade4
I'm not even going to attempt to get one from Best Buy. Between other people constantly trying to get one and the lying from the employees.. It's most likely not worth the hassle.
This, anyone have the link to check the hp smb status?
Originally Posted by stylez23
i think it still down... wondering if I'll still get my SMB order... if so I'll probably just give it my sisOriginally Posted by whyhellothere
Originally Posted by KatieJade4
I'm not even going to attempt to get one from Best Buy. Between other people constantly trying to get one and the lying from the employees.. It's most likely not worth the hassle.
This, anyone have the link to check the hp smb status?
We would first like to thank you for your purchase of the HP TouchPad over the weekend. As I am sure you saw, the item sold out almost immediately. This will be the first of a series of email notifications and status updates in order for you receive the latest and most up to date status on the order without having to phone or email our systems.
As of 5pm EST on 8/23, we anticipate shipping these towards the end of this week.
We will certainly keep you updated as we know exact dates by email, Facebook, and Twitter.
We have freight tracking # from HP with enough orders so that everyone will receive their complete order.
For those that ordered 10, 50, or 100, they will be PARTIALLY filled this week, and the balance FILLED most likely next week. It is the only fair thing to do, as we are assuring that everyone will get their FULL order without any canceling.
Currently the order process will be the following:
-Over the next day or two, we will start the "Invoicing" stage. This is when our systems take your order status from "Active/Open" to the packing stage.
-Following the Invoicing, a shipping label will be created, and emailed to you.
*Please note, when you receive this email notice, it is GREAT NEWS, as it means it is almost out the door.
Also, the tracking # will NOT scan right away, so please do not panic or get concerned.
We have to start the order flow now, as the multiple shipping stations can only print invoices/receipts/tracking decals but so fast.
Based on the timing, it is the best scenario for you to get your item(s) fastest.
Thank you for your patience as we have been literally bombarded with calls, emails, and website hits.
We are doing our very best to process each call and email, and apologize for any delay.
In order for us to focus on order processing, we would kindly request you send emails if there are any urgent request, as we can handle them much faster.
If you do need to cancel for any reason, we can certainly honor this request. Please reply with the following:
Order #
Payment ID
user nickname
email address
Name
*If you have made a request to cancel already, you should see that process and refund in the next 12 hours or so.
Thank you once again,
**There will be future emails with updates. You may also want to follow us on Twitter and Facebook to see current statuses.
Finally, we completely understand your situation in wanting this product as timely as possible. We certainly hope that once we deliver your TouchPad, you will take consider the fact we followed through on the order completely, as opposed to other retailers canceling orders with simple apologies.
You deserve the item you ordered, at the incredible price paid, and we intend to deliver for you. All of our sites, and marketplaces received over 10,000 orders in total, and it has simply been overwhelming.
Thank you once again for your continued patience, and please reply to this email only if you need to cancel.
DataVision Computer Video
Originally Posted by chickhien
^Alchemist. do you work at Best Buy?
I have a question about procedure at Best Buy. If any of my fellow NTer's can chime in, your help is appreciated. So I go online and to my surprise, one Best Buy near me says "in store pickup only" while all of the other 8 BB are unavailable. The store is 30 mins away from me so I said "forget it." Two hours later the same "in store pickup" status. So I sped over there, dude was like "Sorry sir, we sold out this morning." And get this, he was super nice. Like, UNUSUALLY nice, I'm in a good mood nice. The other BB I went to yesterday and today were all annoyed or flustered. So I decided to go to the music section and look up touchpads on the cpu kiosk.
"7 available IN THIS STORE" for 16 gb
"10+ availabe IN THIS STORE" for 32gb
So I go to the front and talk to someone who seems to be a manager. I asked her how quick does their inventory update? And she responds "Are you looking for touchpads? We sold out this morning." Like this issh was a script. So I was like "Well how quick does your system update? I went to the kiosk, and says you have over 17 available." And she was like "Oh, our system sometimes updates at night. I'm sorry about that." So I walked out like a sucker. Drove home and told my bro to check online again for me. Still available. Now that I'm home, 30 minutes later, it's all been updated to "UNAVAILABLE" at that store. So I'm thinking I screwed up by letting them know.
1) Is it possible for a manager to wipe out a stores inventory on the computer? I feel like the whole store was in on it.
If you go to this link and type in your zip, it'll tell you which BB near you has them in store.
16 gb
http://www.bestbuy.com/si...+NEW&pageMode=searchmode
32gb
http://www.bestbuy.com/si...+NEW&pageMode=searchmode
/END RANT
People on Slickdeals are saying that their amazon status still says "shipping soon" and actually have received their tablets from Onsale. It's just a waiting game from here on.Originally Posted by KatieJade4
Onsale charged my card but it's pending so I'm sure I won't get a cancellation email and they'll just reimburse the money.
i dont have a huge problem with employees buying them first (gotta have some perks as an employee) but to let them sit in the back with post-it notes of names on them while leaving the inventory system unadjusted is whack. and lying to everybody to their face. concord mills, nc best buy. any nter's work there?Originally Posted by Zyzz
best buy is garbage. employees buying them all up
Originally Posted by chickhien
^Alchemist. do you work at Best Buy?
I have a question about procedure at Best Buy. If any of my fellow NTer's can chime in, your help is appreciated. So I go online and to my surprise, one Best Buy near me says "in store pickup only" while all of the other 8 BB are unavailable. The store is 30 mins away from me so I said "forget it." Two hours later the same "in store pickup" status. So I sped over there, dude was like "Sorry sir, we sold out this morning." And get this, he was super nice. Like, UNUSUALLY nice, I'm in a good mood nice. The other BB I went to yesterday and today were all annoyed or flustered. So I decided to go to the music section and look up touchpads on the cpu kiosk.
"7 available IN THIS STORE" for 16 gb
"10+ availabe IN THIS STORE" for 32gb
So I go to the front and talk to someone who seems to be a manager. I asked her how quick does their inventory update? And she responds "Are you looking for touchpads? We sold out this morning." Like this issh was a script. So I was like "Well how quick does your system update? I went to the kiosk, and says you have over 17 available." And she was like "Oh, our system sometimes updates at night. I'm sorry about that." So I walked out like a sucker. Drove home and told my bro to check online again for me. Still available. Now that I'm home, 30 minutes later, it's all been updated to "UNAVAILABLE" at that store. So I'm thinking I screwed up by letting them know.
1) Is it possible for a manager to wipe out a stores inventory on the computer? I feel like the whole store was in on it.
If you go to this link and type in your zip, it'll tell you which BB near you has them in store.
16 gb
http://www.bestbuy.com/si...+NEW&pageMode=searchmode
32gb
http://www.bestbuy.com/si...+NEW&pageMode=searchmode
/END RANT
no, its employees taking them all for themselves. ive read the stories already with these touchpads, i dont see a problem buying 1 or 2 but when you hear of employees buying an entire box full of them then thats disgustingOriginally Posted by chickhien
i dont have a huge problem with employees buying them first (gotta have some perks as an employee) but to let them sit in the back with post-it notes of names on them while leaving the inventory system unadjusted is whack. and lying to everybody to their face. concord mills, nc best buy. any nter's work there?Originally Posted by Zyzz
best buy is garbage. employees buying them all up
Number one rule of customer service is that the customer is always right- meaning- please him or her to the best of your ability, and even if you are annoyed- try and conceal/cover it up.