Man concepts screwed me on those uprises. Sent me hero blues instead, didnt answer any of my emails asking for exchange(size was up for 4 days) sent me a return label with no other response to any of my emails. They get the hero blues back, and then no emails for another 4 days, I email them the whoel time until today, and NOW they want to say they are sold out. And then gave me the whole "we are a small company with thousands of order" BS, but im not having it.
9 days with no email response? Unacceptable in any situation. they saw my emails and gave me a return, but couldn't even type a few words to reply to me? Man if i didn't get the AJ1xSB's i'd be takin a trip to boston right now. I might not even use this 30% off they gave me anytime soon(dont ask me for it), because every time i order from these guys its the same type of problem with the terrible customer service. I remember some UCS horror stories from December from other members also. Concepts is going to be at the bottom of my list for a while. Even for sales.