dblplay1212
Supporter
- 20,203
- 40,132
Damn you know the call center shifts? RespectOkay, SOOOO.....
I got the 25% discount because I had bought a pair of AF270s and a pair of AF1s from the Black Friday sale that I returned. I knew to call first thing in the morning so I could be connected to the Charlotte, NC call center. They are much better to deal with than the Tempe, AZ call center (their call center opens up I believe at 10AM EST) AND I am more inclined to get a discount with the Charlotte call center.
In this situation, I called at like 8AM EST and explained that I returned 2 pairs of sneakers and wanted to purchase 2 pairs to replace those but receive the 25% discount I received for the first order. The rep put me on hold to speak to his supervisor and the supervisor approved the 25% discount for my order.