- 2,390
- 17
- Joined
- Jul 9, 2008
So I had a Yeezy in cart last night and now my cart says
List Promotions error!
$%+
List Promotions error!
$%+
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: this_feature_currently_requires_accessing_site_using_safari
This. Especially being that this is what they were saying is the most hyped/anticipated release in Nike's history. smdh.Originally Posted by kicksiscrack
If they could not gurantee that the hold in cart system would work, they should never have advertised and promoted that it did!
Had they done this release without touting that "new" system, then most of the reasonable people on here would have no beef.
Had they done a "silent test" on this release, in other words testing it without promoting it, that would have been fine.
No, they did a "test run" on a shoe (which flopped in 06) with considerably less attention, and went from there. That is my gripe.
Originally Posted by Chicagos Finest 23
So I had a Yeezy in cart last night and now my cart says
List Promotions error!
$%+
Originally Posted by banderson220
i lurk on this site just reading post and such but nike's handling of this release this release fiasco has me heated so i actually had to post. this is my chat i just had with a nike customer service rep who basically told me to go kick rocks even though their system didnt work as described. (i got to the payment screen and even put in my paypal info when the site froze and my cart was empty this morning). he couldnt/wouldnt give me answers and would not let me talk to a supervisor.
Mark: Hi, my name is Mark. How may I help you?
brian anderson: hello, let me start by saying i buy alot from nike, and i never complain, and i understand that this is not your fault personally but let me explain my situation...
brian anderson: i am beyond frustrated. i was told, by nike, that if the yeezys were added to my cart and i reached the payment screen my pair would be held for me for 48 hours, so i could checkout when the site traffic was at a more stable level.
brian anderson: i had the shoes in my cart, clicked checkout, i got to the payment screen, clicked pay with paypal, typed in my paypal info, then the site started freezing which timed out my session and now the shoes are gone from my cart. this goes against everything you guys told us about the checkout process and i'm wondering what i can do from here because my pair should be held for me.
Mark: If the shoes are not currently in your Cart they are not held.
Mark: All Yeezy sizes are currently held for those who reached the payment step. If they do not complete their order in 48 hours from the Tweet(around 37 hours left), the stock will return to the site.
Mark: I'm happy to forward any feedback you have on the situation.
brian anderson: well i mean they should be in my cart if i got to put in my paypal info right?
Mark: Not necessarily, you can choose to Checkout with PayPal instead of a member or a guest.
brian anderson: so i had to be signed into my nike account for them to be held?
Mark: No, you have to reach Step 2.
brian anderson: thats the screen that they tweeted out, where it says pay with credit card or continue to paypal, right?
brian anderson: the shipping was chosen and then i clicked pay with paypal, where it redirected me to put in my paypal info
Mark: And after freezing, what then?
brian anderson: it said my session had timed out, when it finally refreshed my cart was empty
brian anderson: thats why it doesnt make sense, i reached the payment step yet the shoes are not held for me
Mark: At this point, we have no Yeezy II stock available, any available pairs are held.
Mark: Should they not complete their order, we'll return the stock to the site.
brian anderson: so you have no answer as to why your system didnt work how you said it would? my IP should be logged and shoe that i reached the payment step
brian anderson: its ridiculous that nike says if we reach that step they will be held, i reached that step and they are not held for me
Mark: I'm happy to forward your feedback.
Mark: Is there anything else I can assist with?
brian anderson: yes can you have a manager contact me? this is an awful way to deal with customers
brian anderson: to tell them one thing and then do another
Mark: We are not escalating any tickets due to the Yeezy II launch.
brian anderson: so basically youre telling me that its ok for nike to lie to its customers and not try anything to resolve the problem?
Mark: I'm happy to forward your feedback.
Mark: Is there anything else I can assist with?
brian anderson: you can put me in touch with a manager or supervisor
Mark: We are not escalating tickets due to the Yeezy II launch.
Mark: Is there anything I can help with, that hasn't already been addressed?
brian anderson: yes, can you escalate a ticket due to a customer who is unsatisfied with the checkout process?
Mark: In relation to the Yeezy II, we cannot.
Mark: If there's nothing further I can help with, I will have to terminate the chat.
brian anderson: this is awful customer service, i hope someone higher up sees this chat.
nah 70%Originally Posted by jst628
same. i'd say over 50% of the people who get them will resell tooOriginally Posted by Animal Thug1539
I just wanted the black pair to wear man, that is it.
Re-sellers going to drive up the price and mess it up for everybody.
I hate this *+%% man. I had no plans of re-selling if I landed a 10.5...
Originally Posted by moneymike88
the 3m is pretty much non existent...its only visible with camera flashes
My dude Mark is gonna get a FAT check this week with his double overtime shifts.Originally Posted by Beespitta
Originally Posted by banderson220
i lurk on this site just reading post and such but nike's handling of this release this release fiasco has me heated so i actually had to post. this is my chat i just had with a nike customer service rep who basically told me to go kick rocks even though their system didnt work as described. (i got to the payment screen and even put in my paypal info when the site froze and my cart was empty this morning). he couldnt/wouldnt give me answers and would not let me talk to a supervisor.
Mark: Hi, my name is Mark. How may I help you?
Mark: If there's nothing further I can help with, I will have to terminate the chat.
brian anderson: this is awful customer service, i hope someone higher up sees this chat.Mark had to been busy last night and this morning.
Nike4ever and you don't know which model shoe that is?Originally Posted by nike4ever
Originally Posted by moneymike88
the 3m is pretty much non existent...its only visible with camera flashes
what's the name of the other shoe with the 3m? looks pretty good. i might want that instead.
Originally Posted by Jada2001Retro
I had a 12 Platinum in my cart...was ready to checkout and then it was taken out of my cart?
Nike seriously is the biggest bunch of cocksuckers ever, they piss me off with their releases these days. I still love my swoosh account
Originally Posted by Jada2001Retro
I had a 12 Platinum in my cart...was ready to checkout and then it was taken out of my cart?
Nike seriously is the biggest bunch of cocksuckers ever, they piss me off with their releases these days.
Originally Posted by StillIn729
Nike4ever and you don't know which model shoe that is?Originally Posted by nike4ever
Originally Posted by moneymike88
the 3m is pretty much non existent...its only visible with camera flashes
what's the name of the other shoe with the 3m? looks pretty good. i might want that instead.
Originally Posted by Oh YoU MaD
My dude Mark is gonna get a FAT check this week with his double overtime shifts.Originally Posted by Beespitta
Originally Posted by banderson220
i lurk on this site just reading post and such but nike's handling of this release this release fiasco has me heated so i actually had to post. this is my chat i just had with a nike customer service rep who basically told me to go kick rocks even though their system didnt work as described. (i got to the payment screen and even put in my paypal info when the site froze and my cart was empty this morning). he couldnt/wouldnt give me answers and would not let me talk to a supervisor.
Mark: Hi, my name is Mark. How may I help you?
Mark: If there's nothing further I can help with, I will have to terminate the chat.
brian anderson: this is awful customer service, i hope someone higher up sees this chat.Mark had to been busy last night and this morning.
Originally Posted by mickeyfly
Welp, I got my constellation prize. Congrats to all who copped.