- 15,559
- 8,297
- Joined
- May 14, 2002
I've been having problems with my TV ghosting like crazy, its a 650, one of the higher end Sammys...
In a 2 month span they have replaced the TCon board, the main board, and the panel... which they are now saying the panel they replaced today was defective. Sothey are going to order another panel and hope it fixes it. Seriously?
This is wasting so much of my time.. and I'm still left with a POS picture. I mean how much are they throwing away on these parts that they could haveexchanged the TV by now.
I just got off the phone with executive customer service...and shes like 'well the order for the new panel is already through so there is nothing we can dountil you get it, then if it still has problems we will exchange it.
I paid a lot for this TV, havent even had it a year, and they are giving me the run around like crazy.
In a 2 month span they have replaced the TCon board, the main board, and the panel... which they are now saying the panel they replaced today was defective. Sothey are going to order another panel and hope it fixes it. Seriously?
This is wasting so much of my time.. and I'm still left with a POS picture. I mean how much are they throwing away on these parts that they could haveexchanged the TV by now.
I just got off the phone with executive customer service...and shes like 'well the order for the new panel is already through so there is nothing we can dountil you get it, then if it still has problems we will exchange it.
I paid a lot for this TV, havent even had it a year, and they are giving me the run around like crazy.