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New Balance shut down their custom program too. Again, it points to an issue of availability.The Gundam × Nike sb pre-orders were a joke. Whole site crashed, despite that I managed to get 1 model. Even these Nike by you (Nike id) joints are tough to get when they weren't.
I think people who are not in manufacturing underestimate just how difficult it has become to get the materials that used to be ordered, shipped and delivered within a week pre-pandemic. Some industries have seen lead times go from weeks to months or even years.
I have no knowledge of how Nike manufacturing works, but given what I'm seeing at work and what we're seeing with cars, electronics, construction, etc... it's not hard to imagine footwear companies are getting hit by shortages too.