Dis man ain't no fly by night beast. Dude is invested.
I'm surprised people leave the store. If some tool manager told me reservation on the app was wrong, I would told homeboy/girl to sit tight while I call corporate and he or she can sort it out. If they looked even a bit suspect or dishonest, I would have made a follow up phone call to corporate as well. Just another reason to pick your stuff up sooner rather than later.
These days, it seems the manager just take from their employees with their own store allotment. You're allowed X% for the employees, well that just got trimmed down to the new X% so the managers can get theirs. I know not every store is dishonest, but ... you they're always out there.
Can't remember the kids name, but if y'all remember when the FTL in NYC was backdooring pairs of the Lebron X Championship Pack and they had "Jose" or whatever it said on his name tag in the pic. That was funny. I heard he got fired shortly thereafter if I recall correctly.