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- Sep 23, 2008
exactly. Don't act too knowledgeable about the phone. I pretended that I didn't even know there was an upgrade, until the deal was readyto be finalized.Originally Posted by CincoSeisDos
Originally Posted by 1212theory
dam i guess there really is no way for us SERO users huh??
Originally Posted by JayPesoz
yeah man, I've said it before, Sprint reps don't seem like they can do anything for us SERO ppl
you guys are quick as hell to give up...
You're probably talking on the phone like you know EXACTLY what phone you want, like you're reading off a script. I played the dumb %%%+ idiot card, complained about the phone without being forceful and said I was interested in finding out how much my ETF was, they asked if there was any phone that I was interested in in their lineup, and I described the TP without calling it by name...
if one CSR doesnt budge, call again and speak to someone else. What do you have to lose?