- Apr 5, 2008
- 39,901
- 81,245
Stock x been great with their same day payout lately for me
Follow along with the video below to see how to install our site as a web app on your home screen.
Note: This feature may not be available in some browsers.
They'll send you an email with pics on why they returned the item.My NT fam,
Need some help. Sold some Asics Gel Lyte Kill Bill several days ago and Stock X received the item. I havnt received a payout and wondered why, so I clicked on thr order number on the email and states that the "Item Returned". Now, with that said, I don't hope they don't think they are fake and don't remember the Asics Kill Bill ever been produced in the fake market, besides I purchased these from Feature several years ago. Also, I have yet to receive any email regarding the status of the return, reason, etc so I'm in the dark. Anyone have any suggestion? Way to contact Stock X? Anyone here work there? Any help counts.. thank you.
My NT fam,
Need some help. Sold some Asics Gel Lyte Kill Bill several days ago and Stock X received the item. I havnt received a payout and wondered why, so I clicked on thr order number on the email and states that the "Item Returned". Now, with that said, I don't hope they don't think they are fake and don't remember the Asics Kill Bill ever been produced in the fake market, besides I purchased these from Feature several years ago. Also, I have yet to receive any email regarding the status of the return, reason, etc so I'm in the dark. Anyone have any suggestion? Way to contact Stock X? Anyone here work there? Any help counts.. thank you.
aj81 is correct. They found a defect the authenticator does not feel is acceptable to pass on to the buyer. That was a good sale @ $300.
Got it. I never said how much it sold for nor did not sell for that high, but it was close to that. Wonder what the issue may have been as they are 100% deadstock.
I have had them returned for something I could barely see, 3x. Hopefully the picture they send you will make it evident.
I would go ahead and reach out to customer service via email and get a case/ticket number. I have always received the email letting me know why they failed before it was shipped.
In 1 of 3 cases, I argued the authenticator's call and won. Whoever it was didn't know enough about the shoe and was about to cause the buyer to miss out on what is actually a preferred condition of the leather on a $1300 pair. Smh...
That's the thing, they don't have a customer support email and if they they do, I can't seem to find it. Only email I have is from the Item Sold email but is not monitored for reply.
Start with the "let's chat" function on the desktop page.
I dont see that option on the Stock X page.
Log in. It's on the bottom left.
Sounds like it.Sold a pair of LeBron 7 MTAG on Stock X. Sent them in for verification and they passed. The next day I receive notice they are on the way back. I inquired and they said they were rejected for yellowing on one shoe and sent a pic of yellowing in the upper collar area. What's confusing to me is Stock X says on their web site that any shoe over 5 years old would be considered deadstock with imperfections that are uncontrollable like yellowing. These are almost 11 years old, why did they return them? The other odd thing is the ask price is now gone from the site even if I resend them in again. Anyone have any advise about what to do here. I forgot to add they want to charge me $15 for the defect. Is it possible the ask price was fictitious and there was no buyer?
These are not the only pair they rejected under odd circumstances in the last month. I had a pair of sz 13 Kobe 6 Supreme Chaos that I wasn't planning to sell but I saw a $700 bid so sent them in. To my surprise, they rejected them for a small glue blob on one shoe on the heel plate which is plastic. You could knock it off it your fingernail. (which I did after getting them back). Anyway after getting them back I was going to send them back in but the bid was now gone. The highest bid was $275. Also, they said they were charging me a $15 fee.
Are they putting in fake bids and covering there butts by rejecting the shoes for very minor issues? I'm very suspicious. Remember, both of these pairs are high price shoes. The LeBron was a grand.
They can't put a new bid up for someone. The person was refunded and it's up to them if they want to make a new bid. StockX can't do that for them and just have it sitting out there.Sold a pair of LeBron 7 MTAG on Stock X. Sent them in for verification and they passed. The next day I receive notice they are on the way back. I inquired and they said they were rejected for yellowing on one shoe and sent a pic of yellowing in the upper collar area. What's confusing to me is Stock X says on their web site that any shoe over 5 years old would be considered deadstock with imperfections that are uncontrollable like yellowing. These are almost 11 years old, why did they return them? The other odd thing is the ask price is now gone from the site even if I resend them in again. Anyone have any advise about what to do here. I forgot to add they want to charge me $15 for the defect. Is it possible the ask price was fictitious and there was no buyer?
These are not the only pair they rejected under odd circumstances in the last month. I had a pair of sz 13 Kobe 6 Supreme Chaos that I wasn't planning to sell but I saw a $700 bid so sent them in. To my surprise, they rejected them for a small glue blob on one shoe on the heel plate which is plastic. You could knock it off it your fingernail. (which I did after getting them back). Anyway after getting them back I was going to send them back in but the bid was now gone. The highest bid was $275. Also, they said they were charging me a $15 fee.
Are they putting in fake bids and covering there butts by rejecting the shoes for very minor issues? I'm very suspicious. Remember, both of these pairs are high price shoes. The LeBron was a grand.
have you checked out this chick page ?
whatever shoe she wants for under $400.00 I’ll buy it
I hit chat and it hit my account right away lol^contact them using the chat function
I've done it and it seems to light a fire under their ***
I sold a couple of items Friday of last week and didn't drop them off at UPS until last night
the notification they send on the last day you have to ship is pretty aggressive
URGENT!
An item you sold on StockX on 02/26/2021 must be shipped immediately or you will be penalized and suspended. Tap for details.