Did you ever figure this out? I’ve been trying for weeks, and I can’t even get a response from them lolAnyone have trouble buying? I tried various cards and methods of payment and it keeps saying declined. Emailed GOAT and they said they would have the devs look into it but no response after I followed up.
the shoes I wanted are gone too
I'd stay away. They are feeling the push from ebay and stockx and authenticating anything.
I'm not sure why this is so hard for some people to grasp. The AUTHENTICATION process is to determine if a shoe is Legit or fake. That's it.. That's all.. They are not guaranteeing you a PERFECT pair of shoes by any means..They are guaranteeing you an authentic pair of shoes. Authentic shoes WILL have flaws, it's just the way it is.
Goat is the most anal app in terms of blemishes on shoes. They be rejecting shoes for straight up ******** sometimes
Flaws yes. But theres a point when the **** is B grade and shouldn't be coming to you. They will reject your shoes for the same thing. Its honestly all a crap shoot. I was just glad I was able to clean the crap off my pair.
Nope. Everything they need to know is on the shipping label.
) discount if I wanted to go ahead and keep them or I could return them for goat credit. Be aware that they’ll deduct shipping if you use the return option on your orders page. In order to receive full credit you have to open a help ticket and after some back and forth which takes a few business days they should escalate it. Hope this helps. Good luck.
I have a similar problem. I just went through the APP's help button you can see when viewing your order details. Told them my concerns and sent pics. They got back to me the next day asking for more pics. Just sent them more pics and now I'm waiting for whats next. My issue with what I bought was that there is excess material coming out of the side of the shoe which IMO will speed up sole separation. I asked for a full refund, replacement, or a discount. Lets see which options they'll grant me.
