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go ham on the phone
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Originally Posted by MR MONDAY NIIGHT
go ham on the phone
Originally Posted by Lrrr
What the hell are you doing with a high schoolers phone
you going to be disappointed when you see a 5-10 dollar reduction on your bill.Originally Posted by FinesseSosa
Yeah yall should def call in and get that one month credit to your bills before they get the server back up and running. I just did it. Good Look to Ninjahood and the rest of the dudes in here
Originally Posted by Fresh Azimiz
I just called. The representative said they can only credit me for the days the service is down for which will only add up to about 5 dollars unless this outage lasts longer than expected smh
you going to be disappointed when you see a 5-10 dollar reduction on your bill. they arent going to credit EVERYBODY who has an sk the whole month for 2-3 days of none service.
trust ive been through this plenty of times way back with the b&w sidekicks to the sk lx. tmo is not going to credit the WHOLE month, they only going tocredit the days you were without data. why would they credit the whole month when your phone was working 28 out of the 30 days. ya lucky for even gettingcredits, they used to give only minutes out. like what the eff am i going to do with 30 additional minutes when i have the cheapest plan and barely break 100minutes a month?
if your life depends on your cell phone, then youre pathetic. The entire month? Really?Originally Posted by Russ tha G
I think they should credit the entire month for the inconvenience. People's lives depend on their cell phone's consistent service--seriously. They should at least offer people the opportunity to opt out of their contracts with no penalties. I mean, technically, they breached the contract by not providing the service. I'm sure they probably cover their #@# tremendously in their customer contracts, but theoretically, that could be a huge problem for them.
Originally Posted by Calypso Chanta
if your life depends on your cell phone, then youre pathetic. The entire month? Really?Originally Posted by Russ tha G
I think they should credit the entire month for the inconvenience. People's lives depend on their cell phone's consistent service--seriously. They should at least offer people the opportunity to opt out of their contracts with no penalties. I mean, technically, they breached the contract by not providing the service. I'm sure they probably cover their #@# tremendously in their customer contracts, but theoretically, that could be a huge problem for them.
Originally Posted by Russ tha G
if your life depends on your cell phone, then youre pathetic. The entire month? Really?Originally Posted by Calypso Chanta
Russ tha G wrote:
I think they should credit the entire month for the inconvenience. People's lives depend on their cell phone's consistent
service--seriously. They should at least offer people the opportunity to opt out of their contracts with no penalties. I mean, technically, they
breached the contract by not providing the service. I'm sure they probably cover their #@# tremendously in their customer contracts, but theoretically,
that could be a huge problem for them.
Originally Posted by doosta45
Originally Posted by Fresh Azimiz
I just called. The representative said they can only credit me for the days the service is down for which will only add up to about 5 dollars unless this outage lasts longer than expected smhyou going to be disappointed when you see a 5-10 dollar reduction on your bill. they arent going to credit EVERYBODY who has an sk the whole month for 2-3 days of none service.
Originally Posted by ThunderChunk69
[font=Arial, sans-serif]The issue is expected to be resolved by 12 p.m. PT on October 4.[/font]
- [font=Arial, sans-serif]In escalated situations you may offer to credit one month of Sidekick data charges.[/font]
my ninja not a whole month. but look its been 3 days already. i pay 34.99 for 30 days. thats like 3-4 dollars ill be getting back. its SOMETHING.shessssssh im paying for service im not getting i want my damn credit.Originally Posted by doosta45
nothing is breached. you still have service to make calls and text. if you want to check your email, pics, or anything data related you get on tmobile.com and its all there.
damn ya trying to take advantage of something they have no control over. a whole month credit for 2 days?
*insert c'mon son! gif*
I feel you but T-Mobile done made millions. Theyll be aight dishing off credits to peopleOriginally Posted by doosta45
nothing is breached. you still have service to make calls and text. if you want to check your email, pics, or anything data related you get on tmobile.com and its all there.
damn ya trying to take advantage of something they have no control over. a whole month credit for 2 days?
*insert c'mon son! gif*
Originally Posted by ThunderChunk69
[font=Arial, sans-serif]The issue is expected to be resolved by 12 p.m. PT on October 4.[/font]
- [font=Arial, sans-serif]In escalated situations[/font] [font=Arial, sans-serif]you may offer to credit one month of Sidekick data charges.[/font]
got this from an email sent out... so yes... they're supposed to credit you for 1 month of data.
maybe not over the phone, but if you goto teh right store, they're supposed to.
i hate to say this, but does that mean act angry as hell on the phone???threaten to cancel?
got this from an email sent out... so yes... they're supposed to credit you for 1 month of data.Originally Posted by MECKS
Originally Posted by ThunderChunk69
[font=Arial, sans-serif]The issue is expected to be resolved by 12 p.m. PT on October 4.[/font]
- [font=Arial, sans-serif]In escalated situations[/font] [font=Arial, sans-serif]you may offer to credit one month of Sidekick data charges.[/font]
read it again. in ESCALATED issues YOU MAY OFFER a credit up to one month. the keyword is 'you may offer' which means they can offer younothing at all. its all dependent upon the rep you speak with.Originally Posted by thunder
got this from an email sent out... so yes... they're supposed to credit you for 1 month of data.
but the email was sent to stores... which means its up to them to judge.Originally Posted by doosta45
read it again. in ESCALATED issues YOU MAY OFFER a credit up to one month. the keyword is 'you may offer' which means they can offer you nothing at all. its all dependent upon the rep you speak with.Originally Posted by thunder
got this from an email sent out... so yes... they're supposed to credit you for 1 month of data.
one rep MAY OFFER 30 minutes, the other MAY OFFER 1-2 credit, but the other MAY OFFER the whole month. so again, they arent SUPPOSED to give you a month credit. all depending on how much you moan and complain and how badly the rep wants to get you off the phone. the lucky ones will get the month credit, but the rest will get credits the FEW days they were without service.
i hate to say this, but does that mean act angry as hell on the phone??? threaten to cancel?Originally Posted by ThunderChunk69
got this from an email sent out... so yes... they're supposed to credit you for 1 month of data.Originally Posted by MECKS
Originally Posted by ThunderChunk69
[font=Arial, sans-serif]The issue is expected to be resolved by 12 p.m. PT on October 4.[/font]
- [font=Arial, sans-serif]In escalated situations[/font] [font=Arial, sans-serif]you may offer to credit one month of Sidekick data charges.[/font]
maybe not over the phone, but if you goto teh right store, they're supposed to.