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I tried 4 different cc's this past Saturday for the Retro 12s. All were rejected by FNL. I had almost given up but then tried once more with the first card and it finally went through. I now have multiple holds on 4 different cc accounts.
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What a joke...here is the latest update now, plus the whole story:
The mystery of FNL continues...
When I receive my order will call them again to ask how come was I able to order even though have 30 days ban...
What a joke...here is the latest update now, plus the whole story:
The mystery of FNL continues...
When I receive my order will call them again to ask how come was I able to order even though have 30 days ban...
Their customer service is a joke. They know nothing.
Logging into Shopdiscover then logging into FNL account and checking out direct has worked flawless "fingers crossed" for a while now.
Its something with paypal and their system. No one has the answer.
So you just checked out without PayPal?
If it's not credit card issues then they're canceling orders because their inventory management is horrible
Would a gift card help?
Yes, gift cards work, this is the only way I can buy from Finishline.com on Jordan releases.Does buying a gift card really do anything?
so your saying if i bougt the fnl gc online it would give an error trying to check out?@TrickyT
your best bet would be getting the GC from physical FNL store. You would have same issue purchasing the GC online. I had the same issue a while back. However, I've bought some shoes online lately with no issue, including 72-10 on the original release date.
Blacklisted for what? Only Jordan purchases? You haven't tried to buy anything else?
Rising this thread from the grave..
Had multiple issues with FNL this week trying to order the XI 72-10 and XII Master restock as well the XII French Blues yesterday. I've had orders go through the website only to get rejected a few hours later as well flat out getting rejected all day Saturday trying to purchase the French Blues.
Spoke to FNL on the phone this morning and they flat out told me I've been blacklisted from making purchases (since March 14 I attempted 40 purchases on Jordan's).. I'm waiting to hear back to see if they will unblock me etc.I don't think it is an IP ban because I can still access thru the web and mobile phone.
For now, I'm assuming that I can buy some Gift Cards and make purchases through that method. Or get the GF involved and have her be the plug for the foreseeable future.
Has this happened to anyone or any advice you can give me?
Thanks NT.
Spoke to customer service again today - flat out told me their system has banned me from making any purchases for a 30 day period on their site using my information.
Blacklisted for what? Only Jordan purchases? You haven't tried to buy anything else?
You would think for a company struggling as much as FNL that they'd allow anyone in. You know bots lord over them too.
Wouldn't be surprised if I am too. Haven't been able to buy from there in a couple years now. I took advantage of their no limit purchases because they didn't care to enforce it. Don't care enough to give them any more money really. I get my shoes elsewhere.
Blacklisted for what? Only Jordan purchases? You haven't tried to buy anything else?
You would think for a company struggling as much as FNL that they'd allow anyone in. You know bots lord over them too.
Wouldn't be surprised if I am too. Haven't been able to buy from there in a couple years now. I took advantage of their no limit purchases because they didn't care to enforce it. Don't care enough to give them any more money really. I get my shoes elsewhere.
Spoke to customer service again today - flat out told me their system has banned me from making any purchases for a 30 day period on their site using my information.
Apparently trying a ton of transactions on the NMD and Jordan's has flagged my account.
I'll be using the GF credit cards for the next month. Smh