- Apr 23, 2014
- 44,765
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I did make sure that I backed it up before the tech came so there is definitely a recent backup, I just couldn’t figure out how to do it and I think it is because I didn’t erase or reset the 15 prior to trying to restore the backup. It’s good to know it’s that simple. I’ll do that, thanks man.If you have a recent backup on iCloud you can reset and restore your phone from that. I traded in and picked up my phone at the apple store before closing so this is what I had to do.