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- Jan 19, 2002
So I bought a 37 inch LG LCD less than 2 years ago and got the 4 year warranty to go along with it.
So about a year ago I notice the tv randomly shutting off, but immidiately turning on automatically right after. It has gotten worse and occuring more often now, but still at random times.
I call geek squad and tell them the situation. They say since if it's 32"> they must come out to your house. So I'm like cool, I don't have to unplug everything and take it to the store.
Then the geek says I'd they can't find a problem they're gonna charge me for the visit. I'm like huh!? I thought that's why I paid for the insurance/warranty? They claim that I will get charged if the random problem doesn't happen when the tech is here.
Anybody know what options I have? Can I just drop it off at the store with a dumb geek?
So about a year ago I notice the tv randomly shutting off, but immidiately turning on automatically right after. It has gotten worse and occuring more often now, but still at random times.
I call geek squad and tell them the situation. They say since if it's 32"> they must come out to your house. So I'm like cool, I don't have to unplug everything and take it to the store.
Then the geek says I'd they can't find a problem they're gonna charge me for the visit. I'm like huh!? I thought that's why I paid for the insurance/warranty? They claim that I will get charged if the random problem doesn't happen when the tech is here.
Anybody know what options I have? Can I just drop it off at the store with a dumb geek?