mike francesa
Banned
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- Oct 27, 2009
Originally Posted by B Smooth 202
You can always tell which stores tell their employees to give extra attention to brothas
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Originally Posted by B Smooth 202
You can always tell which stores tell their employees to give extra attention to brothas
Originally Posted by dcortes23
i work at a mom and pops store and i know my boundaries. i always say whats up when they walk in then wait till they touch something. let them know the deals. leave them alone till they give me eye contact again. I learned by experience. one time dude said ""quit following me before i sock you in your face" lol...
this one is huge where i'm from. i remember an employee at finishline tellin me they didn't have spacejams, when dudes i know went into the store after me and picked up their size. i've actually corrected employees when they told me wrong models and prices of jordansOriginally Posted by Cedric Ceballos 1995 Lakers
4. Dumb employees. These are a dime a dozen at footlocker and footaction. I'm a realist and I know when you pay cheap wages your not going to get knowledgable shoe experts like some on here but if that's the case then don't have the bird brain broads who are only working there because the manager is smashing or for eye candy purposes pick up the phone. I've called stores many times asking for a certain shoe and the dumb broad who answered said they didn't have it only for me to go in the store and they have a full size run. That's why whenever I call a store now asking for something if the person sounds unsure or doesn't know what i'm talking about I just ask to speak to someone else.
Originally Posted by Cedric Ceballos 1995 Lakers
It goes both ways with retail, their are some very very annoying customers but lets talk about the employees. Having worked retail before I sympathize with these people and try to be polite and considerate when I go in their stores but some of the stuff they say/do makes me
Most of this stuff I blame on corporate higher ups who think nagging and harassing every customer that walks into the store is good business, and they brainwash this crap on their managers who then brainwash it to their employees.
1. I know the intentions are good but when I walk into a store it makes me wanna leave that store if i'm bombarted with about 5 fake smiles and greetings and being followed around with people nagging and asking me what i'm looking for over and over again. I don't mind the first time because their being polite but following me around and asking again and again gets on my nerves so I usually tell them in a nice way that I know their manager wants them to do this to every customer that walks in and that their intent is good but I feel very uncomfortable being followed around, I know what I want or what I'm here for so let me get it and be on my way.
2. Employees who try and push stupid add on items and are persistent about it. Footlocker, Footaction, Champs, Lids please read this one. Again I blame this one on the corporate suits who give managers unrealistic sales goals and want them to reach these numbers and have a certain percentage of add on sales, shoe cleaners, hat cleaners, insoles, hatracks etc. The managers then bug their employees about nagging customers about this stuff which is why you'll have a footlocker employee damn near ready to top you off if you buy insoles, or a cleaner because of those stupid sales numbers. Again just like with the greeting and asking me if i need help, I don't mind them offering it once but asking me if I'm sure over and over again is just annoying, I was sure the first time so why would I change my mind next time around.
3. Lazy unhelpful employees. You tend to find these more at smaller stores since they don't have a corporate office pushing crazy policies on them. These are just as bad as the overly nagging employees. You can talk about whatever party you went to last night or you can talk to your girl on the company phone once I leave but when I'm trying to buy something or ask for something get what I need, get me out of there and go back to whatever conversation you had.
4. Dumb employees. These are a dime a dozen at footlocker and footaction. I'm a realist and I know when you pay cheap wages your not going to get knowledgable shoe experts like some on here but if that's the case then don't have the bird brain broads who are only working there because the manager is smashing or for eye candy purposes pick up the phone. I've called stores many times asking for a certain shoe and the dumb broad who answered said they didn't have it only for me to go in the store and they have a full size run. That's why whenever I call a store now asking for something if the person sounds unsure or doesn't know what i'm talking about I just ask to speak to someone else.
i know where their comming from bye having the eye candy working in the store, but if the broad is dumb as a brick keep her off the phone and just keep her at the front of the store greeting customers and thats itOriginally Posted by damnneardeadstock
this one is huge where i'm from. i remember an employee at finishline tellin me they didn't have spacejams, when dudes i know went into the store after me and picked up their size. i've actually corrected employees when they told me wrong models and prices of jordansOriginally Posted by Cedric Ceballos 1995 Lakers
4. Dumb employees. These are a dime a dozen at footlocker and footaction. I'm a realist and I know when you pay cheap wages your not going to get knowledgable shoe experts like some on here but if that's the case then don't have the bird brain broads who are only working there because the manager is smashing or for eye candy purposes pick up the phone. I've called stores many times asking for a certain shoe and the dumb broad who answered said they didn't have it only for me to go in the store and they have a full size run. That's why whenever I call a store now asking for something if the person sounds unsure or doesn't know what i'm talking about I just ask to speak to someone else.but these same places won't wire me because they're looking for a cute girl who can sell by flirting with every dude that walks in the door.
Originally Posted by justballin11
I hate Lids. Hella easy job, but I hated selling cap racks, hat cleaner, and other accessories. Passport cards were cake, but I hated DM's coming in and try to show you up.
You just arent comfortable talking to people.. I crush the sales numbers at my store. Selling insoles, cleaners and socks is cakeOriginally Posted by Cragmatic
Originally Posted by mike2389
i work in retail (finishline) and i hate bothering people as to, i dont like to be overly bothered. i'll check in with them but no more than 1 or 2 times after greeting. That way i acknowledge them, ask if they have questions then see if they want to try anything on.
we have to achieve numbers that just simply cant be done. it really is the upper district managers pushing these ridiculous numbers and what not.
I can agree with everything you said though OP. periodically checking in with me is fine, but over doing it or not at all, is just !!#%*%@$
I worked at finishline for a few months. Truly hated it. Managers were always bugging us about our accessory numbers. It'd be crazy awkward to be like, hey man you should get some insoles with those shoes...
Originally Posted by Cedric Ceballos 1995 Lakers
4. Dumb employees. These are a dime a dozen at footlocker and footaction. I'm a realist and I know when you pay cheap wages your not going to get knowledgable shoe experts like some on here but if that's the case then don't have the bird brain broads who are only working there because the manager is smashing or for eye candy purposes pick up the phone. I've called stores many times asking for a certain shoe and the dumb broad who answered said they didn't have it only for me to go in the store and they have a full size run. That's why whenever I call a store now asking for something if the person sounds unsure or doesn't know what i'm talking about I just ask to speak to someone else.
Originally Posted by STOPIT5
Best Buy is ridiculous. I went into to buy a laptop that I knew they had in stock and when I asked the sales rep to get it for me he tried to pitch the laptop with the the anti virus / security package crap that I don't need, I told em I know what I'm doing and that I don't need an explanation why I need it.
He was persistent thought and even claimed they had none without the anti virus software preloaded.
I knew he was lying because I had went in a few hrs earlier and plus I checked the stock online, dude told me to go in tomorrow morning and they'll have it in stock by then, I told em alright and just acted like I was leaving turned around and asked the most least caring employee they had to look for my laptop.(dude was around my age) He checks the inventory on the computer and tells me they got plenty available and with no hesitation he goes and gets it for me. Funny thing is the original person who was helping me came and asked what I was doing I lied to him and said I'm looking for something else so he would leave. I ended up getting the laptop and buying it that day and went about my way.
its funny how Best Buy tries to sound like they knew what their talking about.
you think i like asking your broke $@+ if you wanna apply for a credit card when your homeless lookin $@+ walked into my store?
fake $@+ smiles? yea cause im happy to see your $@+
one time i was with my ex walkin through the mall and one of them tried to get me to get a phone with that "free phone" pitch, i just ignored it and dude was like "don't you think your girl wants to be with someone with a new phone" i told him " don't think your girl wants to see you with a job thats not strictly commission based so you guys can be eatin every day" dude had the look and was on to bugging the next one.
Damn that response mustve hurt
got you thinkin your gettin the denise 5 layer burrito taco bell deal
Taco tuesday deal lol
That line of the sale is just for YOU works, I know.
Originally Posted by STOPIT5
Best Buy is ridiculous. I went into to buy a laptop that I knew they had in stock and when I asked the sales rep to get it for me he tried to pitch the laptop with the the anti virus / security package crap that I don't need, I told em I know what I'm doing and that I don't need an explanation why I need it.
He was persistent thought and even claimed they had none without the anti virus software preloaded.
I knew he was lying because I had went in a few hrs earlier and plus I checked the stock online, dude told me to go in tomorrow morning and they'll have it in stock by then, I told em alright and just acted like I was leaving turned around and asked the most least caring employee they had to look for my laptop.(dude was around my age) He checks the inventory on the computer and tells me they got plenty available and with no hesitation he goes and gets it for me. Funny thing is the original person who was helping me came and asked what I was doing I lied to him and said I'm looking for something else so he would leave. I ended up getting the laptop and buying it that day and went about my way.
its funny how Best Buy tries to sound like they knew what their talking about.
I work at Best Buy and believe me, we hate coming up to you asking if you need help. Contact is the name of the game and our managers want us to contact every single customer that walks into the department. I just hit them with the did you need help finding anything then if they sat there straight i won't ask them again. I'll usually let them come to me if they need help after i've asked. People nowadays be dumb as hell though, i'm getting so sick of the job but the pros outweigh the cons for me there so i haven't looked for a new job....yet.
I currently do your same job at Kmart. Most customers will smile if you greet them, but others will completely ignore you. And I'm gonna catch heat for this, but my own fellow african americans are the worst people to serve in the world. They complain, they are rude, they hate to wait, they always got some foolish coupond or wanna talk to the manager so they can get some discount. This one lady came in and I politely served her and then she had the nerve to say yall aren't as nice as the other K-mart." " They talk to you and smile". I was like lady what more do you want from me? Your 7 days late on your layway cause your loser self either don't have the money or can't remember to pay every two weeks. I want to get your bum self out of my face and hope to never see you again. Of course I though that mentally.Originally Posted by Essential1
Worked at KMart for my first job in electronics.. I basically just greeted people with a smile..
Wouldn't ask if you needed help because most people know what they are looking for but if they were walking around looked confused or asked me for help I would help.
Never tried to sell people on the bonus sales or other products except for the Insurance Plans on tv's or other things in case they break.
I also didn't follow people because that was ridiculous to me. We had security and cameras they should do their job. Almost got fired on multiple occasions for not obeying manager's request to follow a "suspicious" black male.
although working in retail 20% of the customers are real *%*+%!*%, and they are the reason most part time workers are awful. If you are patient, have a good attitude, and are polite you are out of there quick. If you get loud, start to yell, sigh, or become sarcastic the person works slower.
People are in such a god damn rush all the time, and they become *%*+%!*%, after working retail whenever I go into any store I am as polite as possible beause I know a +!#! customer screws up your whole shift..
Did get revenge though on my last day.. I was trying to explain something to a customer and he walked off pissed, I said can I explain to you what happened, so you won't be mad, because it isn't our fault that we don't currently have the product...he said well you don't know how to do your job so no.. I told him to go %#@$ himself. He said You must not care about your job... I said Nope I don't today's my last day... He tried to make a complaint at the front desk. Person took down the complaint and threw it away when he walked out the door.
I currently do your same job at Kmart. Most customers will smile if you greet them, but others will completely ignore you. And I'm gonna catch heat for this, but my own fellow african americans are the worst people to serve in the world. They complain, they are rude, they hate to wait, they always got some foolish coupond or wanna talk to the manager so they can get some discount. This one lady came in and I politely served her and then she had the nerve to say yall aren't as nice as the other K-mart." " They talk to you and smile". I was like lady what more do you want from me? Your 7 days late on your layway cause your loser self either don't have the money or can't remember to pay every two weeks. I want to get your bum self out of my face and hope to never see you again. Of course I though that mentally.Originally Posted by Sid Lugar
Originally Posted by air max 87
I currently do your same job at Kmart. Most customers will smile if you greet them, but others will completely ignore you. And I'm gonna catch heat for this, but my own fellow african americans are the worst people to serve in the world. They complain, they are rude, they hate to wait, they always got some foolish coupond or wanna talk to the manager so they can get some discount. This one lady came in and I politely served her and then she had the nerve to say yall aren't as nice as the other K-mart." " They talk to you and smile". I was like lady what more do you want from me? Your 7 days late on your layway cause your loser self either don't have the money or can't remember to pay every two weeks. I want to get your bum self out of my face and hope to never see you again. Of course I though that mentally.Originally Posted by Sid Lugar
Then you got the fools who sign the freaking layway contract and when they don't pay every two weeks or are late on a payment by an entire month, they wanna get pissed off and wonder why people put their stuff back.
Originally Posted by Cedric Ceballos 1995 Lakers
Originally Posted by justballin11
I hate Lids. Hella easy job, but I hated selling cap racks, hat cleaner, and other accessories. Passport cards were cake, but I hated DM's coming in and try to show you up.i knew the perfect way to make my numbers real good, it got me 4 different raises too. i memorized random passport card numbers, gave the customer a discount on the hat and told them they would get a free hat cleaner if they didn't want their receipt. it worked perfectly. once the store i was at got that sewing machine it was different though