grapeape
Banned
- Oct 10, 2012
- 1,420
- 634
LOL @ this reply. You used the term shoe collectors in your first reply to me, and that portion was in response to what YOU said. As for the rest of your stupid statement, read what I type and comprehend it or do not reply at all. The last sentence I said specifically states, "This hasn't happened to me, but I am also not going to let it happen to me." Therefore, I do not need Eastbay to help me out, and was also not the NT member that they tried to directly feed a load of BS to. I do not know the specific rep he spoke to, but any tone used would not matter when the question, "Does a G in front of my order mean it will not get processed and I did not get the shoe?" is given the cookie cutter, customer service 101, BS response of, "The main reason these would be provided for a major release is that more orders were entered than the site could process for the inventory we had. For typical orders it is a random error, but for major releases it does most likely mean your order will not go through. We recommend checking on it just in case, though, and we apologize that you have received this error multiple times. We hope that you will have more luck on future releases."Oh, my bad, shoe collectors only huh. Can't understand why Eastbay would not help out someone who is so cordial in their diction. You bought a limited shoe from a TEAM SPORTS division and expect customer service like Nike, Foot Locker or even Finish Last. Makes sense to me
Now I know you have not paid attention to anything I have actually typed in my statements, but please read the bold parts, and if you need help comprehending what they mean, please feel free to ask. Those portions represent a serious flaw in an ordering system for a NON BIG BOX store, without a physical presence, whose entire method of generating income relies on the reliability and efficiency of this ordering system (other than the insane margins on VIP/Exclusive club memberships, which are an extremely efficient revenue stream for any smart, large company).
Anyway, back to the Kilroy Pack that I hope we all are able to cop at our favorite location, for retail or less!
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