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I'm pretty sure they only way to get 5 stars on the site to is to advertise through them. They say they don't change reviews however they follow that up saying they automatically remove "suspicious" reviews.
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I hope this blows up in their faces. Their stock deserves to get hammered for this nonsense.
lol hardly extortion
You don't pay us we won't promote you. Its just like ANY other advertising business.
They are in no way obligated to have the business up there in general, or let alone required to have positive reviews on it.
It is what it is, but small business can't expect yelp to help them "just because". Which is exactly what yelp does with its reviews.
Umm.. isn't that what advertising is? If you buy ads, you're on the top spot, just like Google. The only difference here is that certain owners are claiming they are being extorted into paying or else their reviews are deleted.I interviewed with Yelp for ad sales. Before the interview, I did my homework on it, and what I got from the Yelp ad sales dept,it seems like they'reTHEY ARE trying to make business buy ad services on yelp to give them a competitive edge on a platform they created.
"We didn't land on plymouth rock, plymouth rock landed on us!"
this would be perfectly fair and a great solution.It would be better for them now that they are established, to remove businesses that don't pay. Seems fair, instead of deleting legit positive reviews and legit negative reviews.
Why? This would be like Google deleting businesses who don't pay.Nothing in the world is free...
I do get the credibility argument, very valid.
It would be better for them now that they are established, to remove businesses that don't pay. Seems fair, instead of deleting legit positive reviews and legit negative reviews.
Social media has given a lot of people including businesses a sense of entitlement.
After I hit submit I realized what i wrotedo you even thread title?Isn't what yelp is doing a form of extortion?