- May 5, 2011
- 2,156
- 457
Just got off the phone with customer service. There should be a mass e-mail sent to those who had their orders cancelled for 20% off...
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Originally Posted by sniper
Just got off the phone with customer service. There should be a mass e-mail sent to those who had their orders cancelled for 20% off...
Originally Posted by IHeartBoost
After that ASG debacle lets talk about more pics of the Dunkmans...
Via SN
Originally Posted by IHeartBoost
After that ASG debacle lets talk about more pics of the Dunkmans...
Via SN
Originally Posted by sniper
Just got off the phone with customer service. There should be a mass e-mail sent to those who had their orders cancelled for 20% off...
OMFG! Fairfax's from Nike Vault's Facebook page.
Originally Posted by NCSUWolfPack92
Terrible job by Nike. My conversation with a Nike Chat rep.
Mamie: Hi, my name is Mamie. How may I help you?
Mamie: Hello Clark!
Clark: Hi, last night I had my order for the Lebron 9 AS shoe cancelled, order # o***********
Mamie: The order was canceled because the LeBron 9 AS was mistakenly put on the site, all orders are being canceled. The Nike Space Exploration Pack styles are not available yet and are not scheduled to launch until Friday, February 24 (this means that it should hit NikeStore.com at 9pm Pacific Time on February 23). Please follow @NikeStore on Twitter for updates and to get the link for the product once it's available.
Clark: Yes, I understand this. Since this error was on Nike and I was affected by this, is there any form of reparation for this trouble?
Mamie: No there will not be, I will be sure to send up feedback for you though.
Mamie: And since this wasn't supposed to be on the site, the shoe wasn't going to ship out anyway.
Clark: In my opinion, that is an example of bad customer service. I know that some people received a 10% voucher for having their order cancelled
Mamie: I will be sure to let my team know how you feel but there will be no codes offered for this.
Clark: Whatever, enjoy having your website crash on the 24th.
Originally Posted by jeff3424
I got 2 15% off codes. Are there exclusions with these? I've never used a code on NDC before, probably will use one on the IV's tonight if it's allowed
I assume Fuelbands are excluded as well?Originally Posted by Rocket
Originally Posted by jeff3424
I got 2 15% off codes. Are there exclusions with these? I've never used a code on NDC before, probably will use one on the IV's tonight if it's allowed
Exclusions are gifts cards, Nike ID, Livestrong products, and Apple products.
Probably...Originally Posted by muzikfrk75
I assume Fuelbands are excluded as well?Originally Posted by Rocket
Originally Posted by jeff3424
I got 2 15% off codes. Are there exclusions with these? I've never used a code on NDC before, probably will use one on the IV's tonight if it's allowed
Exclusions are gifts cards, Nike ID, Livestrong products, and Apple products.
"Notvalid on select merchandise: Apple Products, Nike + technology equipment, orGift Cards."
15% x 30 = 450%Originally Posted by vegaBOXEDshoes
wonder what happen with the dude who tried to get 30 pairs??
does he get 15% x 30...