I sent an e-mail to Sony regarding dead pixels--fortunately, my PSP has only one stuck pixel off in the corner, but I was curious to hear the response....
Hello MpapaJ,
Thank you for writing us.
Red, blue, green, or white spots, or dark spots, may appear in certain locations on the LCD screen.
This is normal with LCD screens and is not a sign of a malfunction. A very small number of dark
pixels or continuously lit pixels may exist on each screen.
For more information on the LCD screen on your PSP(TM) portable entertainment system, please refer
to page 13 of your Owner's Manual.
If you need additional assistance, please call our Consumer Services Department at (800) 345-7669.
Our representatives are available to assist you Monday through Saturday 6:00 a.m. - 8:00 p.m., and
Sunday 7:00 a.m. - 6:30 p.m., Pacific Standard Time.
If you have further questions regarding this message, please refer to your email case
number:3114021.
Michael J.
Multimedia CSR
Sony Computer Entertainment America
Consumer Services Department
Original Message Follows:
-------------------------
Consumer Name: MpapaJ
Consumer Email:
[email protected]
Model Number: PSP-1001
Serial Number:
Purchase Date: 12/15/2005
Message from Consumer:
My new PSP has many dead pixels. How do I fix/exchange my unit?
Well, uh I guess I, deep down, am feeling a little confused. I mean, suddenly, you get married, and you're supposed to be this entirely different guy. I don't feel different. I mean, take yesterday for example. We were out at the Olive Garden for dinner, which was lovely. And uh, I happen to look over at a certain point during the meal and see a waitress taking an order, and I found myself wondering what color her underpants might be. Her panties. Uh, odds are they are probably basic white, cotton, underpants. But I sort of think well maybe they're silk panties, maybe it's a thong. Maybe it's something really cool that I don't even know about. You know, and uh, and I started feeling... what? what I thought we were in the trust tree in the nest, were we not?