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Just out of curiosity, once they issue you a refund in what way are they required to compensate you? For hurt feelings, or misplaced excitement?
Orrrr perhaps for poor business practice? You set up a new system which is supposed to renew trust with your customers yet things like this continue to happen ? You don't tell a customer they're receiving an item and then hours later tell them oops, sorry we're actually sold out. Crappy business model. Regardless, when the n7's dropped some individuals were given a discount code for future purchases. That's the compensation i was referring to