- 645
- 715
- Joined
- Jan 6, 2017
I had a pretty bad experience recently with sns. Ordered a pair of (non-NB) kicks and a pair of pants and get the buy 2 extra discount. Waited 15 days to receive them (am located in Hong Kong), opened the box and found there was no kicks. Checked and they just emailed me on that very same day saying the kicks was oos. Yea they could inform me much earlier, preferably before they shipped me the pants so I can cancel the order altogether, coz the pants alone did not justify the shipping cost. I asked about returning the pants and they just kept on sounding like a robot "your kicks was oos". Hell of a customer experience.End clothing's website suck. I placed my order on 2 pairs of NB991s which was available on their website but when I placed my order 1 pair turned out to be oos, this happened three times already. smh