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- Jul 19, 2013
im not suggesting that the dude should just eat the loss.If you pay for something and never receive it, it shouldn't be your loss.
Bottom line is the company should replace the item or offer a refund, or the shipper should pay for the item.
If both solutions don't happen, you're well within your rights to ask the bank to step in.
To suggest otherwise it's crazy imo.
Braking down the process flow of buying an expensive item, there are options during purchase (lets call this A, like work addy or po box) that can be considered, there are options to explore at the receiving end (lets call this B such as chargebacks) when things like this happen.
Buyers that skimp on "A" and rely on "B" being this approach of "it aint my problem, retailers should be responsible for my risk" aint really doint themselves any favors.
... regardless how you FEEL things should happen.
*shrug*