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I am sorry to hear about the canceled backorder. Unfortunately, the shipment we were suppose to receive in for the Nike Pacquiao N98 Track Jacket - Men's inRoyal/Black/Gold (15216493) was cancel. I do not know why this shipment was cancel. We did not receive any shipments in for this jacket and we will not be getting any shipments in the future, according to our system. The backorder date on this item was being pushed back multiple times due to the shipment not coming in when we were expecting it to.Originally Posted by phnrprman
Did anyone who ordered the N98 jacket get their order cancelled from Eastbay? I mean what the hell you place an order and its backordered. So you think ok cool I should be good to receive once the backorder date arrives. That didn't happen. Backorder date changed about 3 times. Now I am not receiving the jacket I got a beat up box of sneakers cause they shipped it separately in a bag and not a box.
What the heck is wrong with eastbay? ! ? ! How the **$% are you taking orders for backorders and than cancelling them? Eastbay seems to be getting worse and worse when it comes from buying from them lately.
I'll wait for a response from that Eastbay Rep that's on here.
Originally Posted by EastbayRep
I am sorry to hear about the canceled backorder. Unfortunately, the shipment we were suppose to receive in for the Nike Pacquiao N98 Track Jacket - Men's in Royal/Black/Gold (15216493) was cancel. I do not know why this shipment was cancel. We did not receive any shipments in for this jacket and we will not be getting any shipments in the future, according to our system. The backorder date on this item was being pushed back multiple times due to the shipment not coming in when we were expecting it to.Originally Posted by phnrprman
Did anyone who ordered the N98 jacket get their order cancelled from Eastbay? I mean what the hell you place an order and its backordered. So you think ok cool I should be good to receive once the backorder date arrives. That didn't happen. Backorder date changed about 3 times. Now I am not receiving the jacket I got a beat up box of sneakers cause they shipped it separately in a bag and not a box.
What the heck is wrong with eastbay? ! ? ! How the **$% are you taking orders for backorders and than cancelling them? Eastbay seems to be getting worse and worse when it comes from buying from them lately.
I'll wait for a response from that Eastbay Rep that's on here.
As a convenience for our customers, we allow them to backorder some items before they come in stock. This allows them to order the item(s) they want before they are available. Unfortunately, this does not guarantee they will get the items, as what happened in your case, the shipment could be canceled before we even receive the item(s).
As you already know, we do tend to ship shoes out in bags. The "ordering more than just one pair of shoes on an order" to get the shoes shipped in a box only works when all the items are in stock at the same time, but that still does not guarantee our warehouse will ship them in a box. As I have mentioned before, I am collecting all the comments I see about us not double boxing shoes and forwarding them on to the appropriate personal to try and get us to double box most shoes, if not all shoes.
Check your private messages for additional information.
EastbayRep - Ray
pickyourshoes' sales < venator groupOriginally Posted by ptngina
Even mom and pop store like pickyourshoes.com ships their shoes double box(because they care about the quality of service they provide). Eastbay shipping double box will not make them broke. Eastbay can ship their stuff in a bag as long as the product don't come all damaged. Yes, shoe box is part of the product you are paying $100+ for.
Customer service goes a long way. But obviously big businesses don't care as much 'cause they are a big store.
Originally Posted by ptngina
Even mom and pop store like pickyourshoes.com ships their shoes double box(because they care about the quality of service they provide). Eastbay shipping double box will not make them broke. Eastbay can ship their stuff in a bag as long as the product don't come all damaged. Yes, shoe box is part of the product you are paying $100+ for.
Customer service goes a long way. But obviously big businesses don't care as much 'cause they are a big store.
Originally Posted by damnTHOSEjs
pickyourshoes' sales < venator groupOriginally Posted by ptngina
Even mom and pop store like pickyourshoes.com ships their shoes double box(because they care about the quality of service they provide). Eastbay shipping double box will not make them broke. Eastbay can ship their stuff in a bag as long as the product don't come all damaged. Yes, shoe box is part of the product you are paying $100+ for.
Customer service goes a long way. But obviously big businesses don't care as much 'cause they are a big store.
dont even try to compare mom and pops from a huge company.
product = shoes, not the box (from a general consumer's perspective).
now, let me ask you this: would you want your shoes to be double boxed for an extra fee?
EastbayRep wrote:
Originally Posted by ptngina
Even mom and pop store like pickyourshoes.com ships their shoes double box(because they care about the quality of service they provide). Eastbay shipping double box will not make them broke. Eastbay can ship their stuff in a bag as long as the product don't come all damaged. Yes, shoe box is part of the product you are paying $100+ for.
Customer service goes a long way. But obviously big businesses don't care as much 'cause they are a big store.
We are truly sorry if you have received anything damaged, and we do truly do care about the quality of the service we provide to our customers and our customers above anything, are the most important thing to us. So please if you have not yet been helped with a problem or if you are just not happy with a service we provided you, please PM us with your order or customer number and we will assist you ASAP!
As EastbayRep - Ray stated on a previous post we are collecting any and all the comments we see about us not double boxing shoes and forwarding them on to the appropriate personal to try and get us to double box most shoes, if not all shoes.
EastbayRep – Paul
I've had minimal problem with eastbay. As I stated with my previous post, I've been a customer for almost 10 years. I'm just speaking up to give suggestion to better eastbay.com service, double boxing being one of them. And goldclub was a great idea on eastbay's part. Very much worth it.
Some people are saying shoe box is not part of the product. Only the shoes are. So what do you/eastbay think about this?
Originally Posted by ptngina
EastbayRep wrote:
Originally Posted by ptngina
Even mom and pop store like pickyourshoes.com ships their shoes double box(because they care about the quality of service they provide). Eastbay shipping double box will not make them broke. Eastbay can ship their stuff in a bag as long as the product don't come all damaged. Yes, shoe box is part of the product you are paying $100+ for.
Customer service goes a long way. But obviously big businesses don't care as much 'cause they are a big store.
We are truly sorry if you have received anything damaged, and we do truly do care about the quality of the service we provide to our customers and our customers above anything, are the most important thing to us. So please if you have not yet been helped with a problem or if you are just not happy with a service we provided you, please PM us with your order or customer number and we will assist you ASAP!
As EastbayRep - Ray stated on a previous post we are collecting any and all the comments we see about us not double boxing shoes and forwarding them on to the appropriate personal to try and get us to double box most shoes, if not all shoes.
EastbayRep – Paul
Originally Posted by nice siopaos
NDC has the manny pacquiao SC 2010 trainers for $80, size 10,10.5,11, and 14 left. Also some of the MP shirts discounted too.
Originally Posted by ZombieJesus12
Hey, here's my two cents:
If you care about a shoe box, then I don't care what you think about anything. People who give a crap about the box are the reason the shoe game sucks.
That idiot who compared it to a autograph baseball's glass display case: hey buddy, the box IS NOT A CASE. Not a display case. Hold on, new paragraph:
I KNOW SHOE HEADS SOMETIMES LOSE PERSPECTIVE, SO I'LL YELL IT OUT: CLOTHING DOES NOT COME WITH DISPLAY CASES. SHOE BOXES ARE JUST BOXES TO ORGANIZE THE SHOES, THEY ARE NOT PART OF THE SHOE OR WORTHWHILE AT ALL. THEY'RE CARDBOARD. IF YOU THINK CARDBOARD FROM CHINA IS VALUABLE BECAUSE THERE'S A SWOOSH ON IT THEN YOU ARE A SAD AND MISGUIDED PERSON
It would be like when you order new checks from the bank and the box is dinged up. Or if you bought box of macaroni and the side was a little crushed. It's not part of the product. It's something into which the product was placed.
Seriously man. At least when girls get all into shoes they never give a crap about the BOXES. They take them out and display them in the closet. Ya'll make them look sophisticated by calling up and complaining about a bent box.
I concur.Originally Posted by sho3tym
Granted in some cases, I could care less about a box.
Originally Posted by I fLiPzKiCkZ I
That's a shame man...Originally Posted by kidcudahy
^From ppizzel in the SC 2010 Thread
http://forum.philboxing.c...ewtopic.php?f=1&t=159365
I didn't like this recent set of Pacquiao gear, felt very uninspired and generic. I really hope he was replaced with someone who was at least familiar with the Filipino culture and can translate that in the designs to come like Mike Friolo did (the shield, the shoes, the clothes, the robe, everything)
What was the reason behind Tito Mike's lay-off? just give us the scoop here.Originally Posted by RockwellFontana
Originally Posted by I fLiPzKiCkZ I
That's a shame man...Originally Posted by kidcudahy
^From ppizzel in the SC 2010 Thread
http://forum.philboxing.c...ewtopic.php?f=1&t=159365
I didn't like this recent set of Pacquiao gear, felt very uninspired and generic. I really hope he was replaced with someone who was at least familiar with the Filipino culture and can translate that in the designs to come like Mike Friolo did (the shield, the shoes, the clothes, the robe, everything)
yeah i am one of those filipino designers that is just a freelancer from designer, and i am mike's nephew.