David,
We wanted to inform you as soon as possible that your custom LeBron 11 CHROMA iD Men's Basketball Shoe order O878526512 will not arrive as originally scheduled. Because each item is individually crafted to meet our high standards, as well as yours, unexpected manufacturing and shipping delays can and do occur.
Your order is currently scheduled to be shipped 12/12. When your order has shipped you will receive an additional email containing tracking information.
We understand how important it is that your order is received on time and we are sincerely sorry for any inconvenience that this situation may have caused. As an expression of our deepest apology, we will be refunding 50% of the custom NIKEiD product that has been delayed.
Please note also that you may receive additional e-mail communications referencing a delay in your order. You may disregard these as we are confident in the delivery expectations we have provided above. If you have any questions or concerns, please contact our Customer Service Team at at 1-800-806-6453. We are available from 4am - 11pm PT, 7 days a week for assistance. You can also visit our Customer Support home page at http://help-en-us.nike.com/app/home.
We hope that we have shown you how important your business is to us and that you will continue to shop with us in the future.
Sincerely,
Jennifer
Nike.com
View Nike's online privacy policy at at http://help-all.nike.com/app/answers/detail/article/privacy-policy/lang_local/en_us
Did I get lucky with a 50% refund? I still get em in a month hopefully but now they were the same price as KD VI. I guess it's worth it but I still sucks.
We wanted to inform you as soon as possible that your custom LeBron 11 CHROMA iD Men's Basketball Shoe order O878526512 will not arrive as originally scheduled. Because each item is individually crafted to meet our high standards, as well as yours, unexpected manufacturing and shipping delays can and do occur.
Your order is currently scheduled to be shipped 12/12. When your order has shipped you will receive an additional email containing tracking information.
We understand how important it is that your order is received on time and we are sincerely sorry for any inconvenience that this situation may have caused. As an expression of our deepest apology, we will be refunding 50% of the custom NIKEiD product that has been delayed.
Please note also that you may receive additional e-mail communications referencing a delay in your order. You may disregard these as we are confident in the delivery expectations we have provided above. If you have any questions or concerns, please contact our Customer Service Team at at 1-800-806-6453. We are available from 4am - 11pm PT, 7 days a week for assistance. You can also visit our Customer Support home page at http://help-en-us.nike.com/app/home.
We hope that we have shown you how important your business is to us and that you will continue to shop with us in the future.
Sincerely,
Jennifer
Nike.com
View Nike's online privacy policy at at http://help-all.nike.com/app/answers/detail/article/privacy-policy/lang_local/en_us
Did I get lucky with a 50% refund? I still get em in a month hopefully but now they were the same price as KD VI. I guess it's worth it but I still sucks.
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