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- Nov 22, 2002
Originally Posted by AIRCARTMAN
I called up Eastbay to complain about just getting my gift cards today, 5 days later, and how I think they pulled a huge bait and switch. If they were going to delay the giftcards for no use on the packs, at least be honest about it and don't tell me my approval process was delayed. I can walk into a car dealership and buy a 30k car on my card in 15 minutes but a $500 gift card is causing all this trouble? Pure nonsense. They were nice enough to apply the gift cards to the cost of the 2 packs of Carmines. Eastbay usually sucks at customer service but they came through on this.
good to hear....that is good customer service despite the poor initial service! so they refunded your card and applied the gc?
when did you order the 20% off card? I didn't know about the 20% off gc card and just reloaded my gc on the 21st and the 22nd (less than $100 and w/othe 20%) and they applied the funds to my gc by the 23rd(FRI morning).