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Zach N. has entered the session.
Avery: I only wanted one pair, but footlocker.com didnt allow me to change
Zach N.: Thank you for contacting Footlocker.com Customer Care! How may I help you?
Avery: help me adjust my order quantity
Zach N.: Have you already placed the order?
Avery: yes
Zach N.: What is the order number, please?
Avery: W
Zach N.: I have found your order but it has not yet downloaded into our order management system. Because it has not, I am unable to modify it at this time. I would suggest contacting us later today.
Avery: how long?
Zach N.: I do not have an estimate available. Probably a few hours, though.
Avery: okay
Zach N.: Is there anything else that I may assist you with now?
Avery: unfortunately not
Zach N.: Thanks for contacting us, and have a nice day.
Zach N. has exited the session.
You are no longer connected with Customer Service.
how useless of them and their system
Avery: I only wanted one pair, but footlocker.com didnt allow me to change
Zach N.: Thank you for contacting Footlocker.com Customer Care! How may I help you?
Avery: help me adjust my order quantity
Zach N.: Have you already placed the order?
Avery: yes
Zach N.: What is the order number, please?
Avery: W
Zach N.: I have found your order but it has not yet downloaded into our order management system. Because it has not, I am unable to modify it at this time. I would suggest contacting us later today.
Avery: how long?
Zach N.: I do not have an estimate available. Probably a few hours, though.
Avery: okay
Zach N.: Is there anything else that I may assist you with now?
Avery: unfortunately not
Zach N.: Thanks for contacting us, and have a nice day.
Zach N. has exited the session.
You are no longer connected with Customer Service.
how useless of them and their system