- 1,279
- 200
why argue? just accept and move on. that will only irritate the csr's even more
Explain to the rep that you chatted with online cs, were told they were in stock, and it was recommended that you place a phone order. Point out that there isn't the usual "no call in orders allowed" for these. My understanding is there was a block on them earlier but that it's been lifted, something I think many of the reps are still unaware of. Obviously there's some luck involved with all of this but they are in stock and orders will go through.