I was talking to a foot locker rep adding some recent purchases to my VIP account and got some really interesting info this afternoon. If you haven't gotten the actual $10, $15, or $20 platinum reward card in a while (these can be used on anything, just the same as a gift card, and you only start getting them after you spend $300 in a 12 month period and your following purchase meets the limits to get each $10, $15, or $20 reward) and had been expecting one, it is because they no longer mail them to the Platinum VIP members. Now, if you give your phone number or VIP account number when making a purchase you will get a receipt with a bar code at the bottom which is your new "VIP Reward" based upon the amount spent before taxes. When you make your next purchase you have to take that receipt in with you and they will scan the barcode on it and you will get that discount.
I had no idea they were doing this and she said they started this in March when they quit mailing out the reward cards. My stores have NEVER brought this up and half the time tell me they can't get the VIP stuff to work and that I can just call it in. Right now, you can still call in old purchases and the rep will enter it all in and you'll get your reward in up to 90 days. The new system is instant, but if they aren't telling anyone than no one will ever know. She said you have 60 days to take the receipt in to use the footlocker reward or it expires. Luckily my stores haven't been taking my info so I was able to call and add em all and they hadn't expired. But she said that calling in old purchases will end at the end of July and it is all based on making the purchase on your account and using the receipt when you want to get something.
And of course you don't have to just use it is as a discount, it is just like the FNL WC reward where you can go in with a $15 reward and spend $14 of it on socks and not spend any of your own money. She said one thing they always tell customers is...if your purchase is over $300 split the items up and make 2 seperate purchases so that you get the $20 reward for the $200 purchase and the $10 reward for the $100 purchase (all totals must be before taxes).
Sorry for the long read, just thought that was extremely interesting since I never got any communication from FTL regarding this change and my local stores don't tell me jack. She also said that each stores reward system and points only work towards rewards at that company, and that any FTL owned Company with a rewards plan is doing this receipt method now too. So I called in all of my FTA purchases today too. I didn't get to thinking about online orders and how they apply until after I hung up, but I am guessing the receipt they ship in the box with the shoes has a bar code on it just like your regular receipt. Hope this is helpful to someone else too, because it sure as hell was for me.