- 755
- 17
- Joined
- Aug 4, 2004
I ordered a pair of pants last week and they shipped on the 12th. They arrived in baltimore on the 16th (the delivery day) and on the same day they put in an exception- For adverse weather conditions (the snow storm), however I see UPS trucks everyday and the streets are clear enough to get through. So I call and they said that the packages were stored away in a facility, but because of the snow they would be delayed. Fair enough, that was on the 16th. On the 17th I checked and it didn't come out of the facility here, and the status didn't change. So I called again and the CSR said that they "might" be delivered on the 17th and to keep checking (like I have time for that, but I humored them anyway), I also asked if I could pick them up, and they told me that I could not, since the packages weren't sorted in a way that would allow me to pick them up. So they essentially held my package hostage. So nothing on the 17th and the rescheduled delivery date was never posted to the site. So on the 18th it lists it as out for delivery as of 4:30 am, so I started the timer from 9:00 am, and after work and school I arrive home at 7:30 PM. Package should be there right? It's not. I call yesterday at 9:00 PM and the silly operator said that the driver may deliver a package after 9:00 if he has time, even though she and I both knew that the cutoff time was 7:00 PM.
So, give up on the 18th and wait until this morning, the status still says out for delivery, 2/18/08. So I figure maybe he would deliver it today, after all we wouldn't want him to slide on the "ice". So I call this morning to see what the excuse would be and they tell me that it said it would be delivered yesterday and to call the shipper to put a tracer on it. This is BS. Now I don't have the slacks or the money at the moment. I'm about to call the store.
Anybody with experience with the UPS system?
So, give up on the 18th and wait until this morning, the status still says out for delivery, 2/18/08. So I figure maybe he would deliver it today, after all we wouldn't want him to slide on the "ice". So I call this morning to see what the excuse would be and they tell me that it said it would be delivered yesterday and to call the shipper to put a tracer on it. This is BS. Now I don't have the slacks or the money at the moment. I'm about to call the store.
Anybody with experience with the UPS system?