- Mar 28, 2014
- 2,682
- 2,348
Anyone have problems returning?
GUIDE TO CHECK IN TO FOOTLOCKER, FOOTACTION, CHAMPS
- Thread in 'Jordan Brand' Thread starter Started by bigj505,
- Start date
- Feb 7, 2010
- 8,088
- 15,191
^yea, stores are closed
- Aug 15, 2004
- 1,260
- 365
i'm pretty sure they're going to extend their return policy due to COVID
- Jul 20, 2012
- 477
- 215
My experiences with returning online purchases has always been you get charged for return shipping... even if you were to bring return the item to a brick and mortar store. The employees have always told me that they can't process the return at the store and have to ship it back (on my dime). So if what you're trying to return was purchased in-store, I'd avoid starting an online return... but at least there is that option.
- Nov 17, 2014
- 8,535
- 6,630
only at footaction did they say they have to ship my shoes back to the warehouse and i would have to wait until they receive and process to get my refund. but they did it for free tho.
at FNL and footlocker, ive always been able to bring the shoes in, they take em, and process my refund back to my card.
- Aug 15, 2004
- 1,260
- 365
I'm not getting any FLX points for my fire red 5 purchases on FTL, Champs, and EB. do I need to call customer service?
- Aug 15, 2004
- 1,260
- 365
sounds like you got finessed bro
- Aug 11, 2015
- 9,671
- 14,131
Yes I would expect an hour wait time
- Aug 11, 2015
- 9,671
- 14,131
Exactly if you order online and return to store the store is supposed to take the return without question and not charge you anything for shipping it back. Most stores don't want to take the hit of a return cause it mess up their numbers so they finesse the customers . They try that #$%^ with me sales associate going to tell me to return it to the store I got it from I told him no and kept it moving.sounds like you got finessed bro
- May 15, 2003
- 56,948
- 66,354
No you need to develop patience.
It's not instant. I didn't get anything added until my DMP's shipped.
- Aug 15, 2004
- 1,260
- 365
My FTL and EB orders shipped.. only one that hasn't is Champs
- Aug 15, 2004
- 1,260
- 365
anyone know if you can apply rewards to an order after making a purchase?
- Feb 7, 2010
- 8,088
- 15,191
yes, call them
you have to do it within a certain time frame
you have to do it within a certain time frame
- Dec 24, 2019
- 7
- 0
Can anyone help me out? I never shop online. I only did it recently because all stores are closed. Footaction got a restock on the 5's. I ordered my size on Sunday. I've yet to receive a tracking number and keep getting emailed this - "It's taking a bit longer to complete your order. We're trying to track down your item." Does this mean they're sold out and not in stock? If so, do they only take the money out if they're def in stock? I'm confused.
- Aug 9, 2012
- 3,641
- 8,188
When do they make the gift cards available for flx rewards? Seems like $50 is always sold out.
- Apr 11, 2011
- 132
- 14
They will take your money for the order... if they are sold out, they will reimburse you.
- Dec 24, 2019
- 7
- 0
Thanks for the info.
- Mar 17, 2011
- 1,570
- 915
:edit:
- Jun 19, 2005
- 471
- 361
I've been calling Footlocker and Footaction about a few items I returned and even e-mailed them. The phones are automatically hanging up after a message and after a general e-mail automated response, I'm not hearing anything else and it's been atleast 2-3 weeks since the item was received. They have me rethinking future purchases.
- Dec 18, 2005
- 2,355
- 2,915
Nvm.
Last edited:
- Oct 26, 2004
- 8,091
- 1,125
you can always return at any FTL store as long as u have the receipt or FLX no. as alternate receipt
- Jul 22, 2012
- 6,294
- 14,264
Anyone else having issues getting notifications from the FL app when you win? I’ve checked all settings and everything is good but I got NO winning notification. Just caught it before it was too late and was able to confirm.
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- Apr 20, 2012
- 3,598
- 782
Anyone else having issues viewing their order history when they login to either FTL or Champs deskstop?
Also when I check my order history on the apps... My past orders are showing cancelled even tho it was fulfilled and I received the items. On top of that the charges are gone on my bank statements. Weird!
Also when I check my order history on the apps... My past orders are showing cancelled even tho it was fulfilled and I received the items. On top of that the charges are gone on my bank statements. Weird!
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- Feb 2, 2008
- 40,919
- 47,069
looks like all of my account messed up again
trying to enter for those grey/red 1s and it says i have 118250 redeemable point but 0 lifettime points. It used to say the same amount for both.
And when i try to redeem these points for the shoe, it says i have 0 total points left to use
trying to enter for those grey/red 1s and it says i have 118250 redeemable point but 0 lifettime points. It used to say the same amount for both.
And when i try to redeem these points for the shoe, it says i have 0 total points left to use
- Oct 26, 2004
- 8,091
- 1,125
I have like at least 200K FLX points and NEVER won a raffle from FTL,,, wth?
the old FTL app I won every RELEASE,,,geeeesh wth happened?
the old FTL app I won every RELEASE,,,geeeesh wth happened?
