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Originally Posted by Its That Dude
Originally Posted by JayHood23
Starting yesterday I had my first encounter with awful customer service in a while and I did my best to not lose my cool and was somewhat successful not making a scene besides a few loud utterances. Fast forward to today I went to Best Buy and there were 4 or 5 associates and once again I was ignored so I approached one of the guys standing there and told him how I felt in not such a nice way and left to talk to a manager. 10 minutes later I went to Radio Shack where I was once again ignored for a 3rd time. The dude literally looked at me and stared for half of a sec and didn't say anything but proceeded to play with whatever handheld tablet taking pictures of his co-worker while she was paying attention. Complete creeper status, but anyway to top it all off as I was going to the food court I noticed four 300+ plus stared at me like I was a juicy sirloin steak smothered in Sweet Baby Ray's Honey BBQ sauce
/rant
Anybody else deal with this on a regular basis?
Originally Posted by Mitchellicious
I don't understand people complaining about a retail worker not helping them out. Why don't you ask for their help if you so desperately need it?
Originally Posted by Its That Dude
Originally Posted by JayHood23
Starting yesterday I had my first encounter with awful customer service in a while and I did my best to not lose my cool and was somewhat successful not making a scene besides a few loud utterances. Fast forward to today I went to Best Buy and there were 4 or 5 associates and once again I was ignored so I approached one of the guys standing there and told him how I felt in not such a nice way and left to talk to a manager. 10 minutes later I went to Radio Shack where I was once again ignored for a 3rd time. The dude literally looked at me and stared for half of a sec and didn't say anything but proceeded to play with whatever handheld tablet taking pictures of his co-worker while she was paying attention. Complete creeper status, but anyway to top it all off as I was going to the food court I noticed four 300+ plus stared at me like I was a juicy sirloin steak smothered in Sweet Baby Ray's Honey BBQ sauce
/rant
Anybody else deal with this on a regular basis?
Originally Posted by Mitchellicious
I don't understand people complaining about a retail worker not helping them out. Why don't you ask for their help if you so desperately need it?
That's absolutely NO excuse at all.....and this is coming from someone who has worked in the customer service field for 15 years....and I still am.Originally Posted by BennyPowers
It is memorial day weekend NOBODY wants to be at work , so if they are at work don't expect optimal customer service. I damn sure know I was loafing something serious today at work....I would rather be 800 other places but in a best buy helping people get cameras so they can go have some fun while i'm stuck.
But I also don't give bad customer service, you just gotta put this weekend into perspective. Holidays are always the worse time for customer service. And working retail you should know that homie.
That's absolutely NO excuse at all.....and this is coming from someone who has worked in the customer service field for 15 years....and I still am.Originally Posted by BennyPowers
It is memorial day weekend NOBODY wants to be at work , so if they are at work don't expect optimal customer service. I damn sure know I was loafing something serious today at work....I would rather be 800 other places but in a best buy helping people get cameras so they can go have some fun while i'm stuck.
But I also don't give bad customer service, you just gotta put this weekend into perspective. Holidays are always the worse time for customer service. And working retail you should know that homie.
Originally Posted by JayHood23
I honestly don't expect them to cater to my every desire but a greeting is a good business practice, I didn't threaten to not shop there anymore because I know with or without me shopping that won't make any difference. Its not about wanting to be treated like a king but as a potential customer at least act like you care about your job and who shops there.
Originally Posted by JayHood23
I honestly don't expect them to cater to my every desire but a greeting is a good business practice, I didn't threaten to not shop there anymore because I know with or without me shopping that won't make any difference. Its not about wanting to be treated like a king but as a potential customer at least act like you care about your job and who shops there.
The one in Dunwoody by Perimeter MallOriginally Posted by Klock
Originally Posted by JayHood23
I honestly don't expect them to cater to my every desire but a greeting is a good business practice, I didn't threaten to not shop there anymore because I know with or without me shopping that won't make any difference. Its not about wanting to be treated like a king but as a potential customer at least act like you care about your job and who shops there.
Which Best Buy in atlanta?
lol
The one in Dunwoody by Perimeter MallOriginally Posted by Klock
Originally Posted by JayHood23
I honestly don't expect them to cater to my every desire but a greeting is a good business practice, I didn't threaten to not shop there anymore because I know with or without me shopping that won't make any difference. Its not about wanting to be treated like a king but as a potential customer at least act like you care about your job and who shops there.
Which Best Buy in atlanta?
lol