- 18,234
- 8,949
- Joined
- Aug 30, 2012
So, I've seen this issue appear in many of the release threads over the weekend.
You add the pair to your cart, proceed to check out, enter your credit card information, place order and then Finish Line's online transaction system reports a credit card error.
This happened to me Friday with the Bred release, Saturday with the Thunder release and today with the Kilroy pack.
I called FNL and they said the issue is with my credit card vendor. I call the vendor and they said the error is on FNL side and show I've successfully made other orders. The FNL ones are pending but not charge authorizations.
I call back FNL and they're sorry. It's the usual with big Jordan releases. You have to move quick. I'm like the Breds were on their site for like 2 hours, their system just wouldn't take my money. PayPal wouldn't work either.
Anyone know a way we can report the issue? I'm okay with the 30 second timer but this is crazy and a system error is denying customers the opportunity to buy shoes.
You add the pair to your cart, proceed to check out, enter your credit card information, place order and then Finish Line's online transaction system reports a credit card error.
This happened to me Friday with the Bred release, Saturday with the Thunder release and today with the Kilroy pack.
I called FNL and they said the issue is with my credit card vendor. I call the vendor and they said the error is on FNL side and show I've successfully made other orders. The FNL ones are pending but not charge authorizations.
I call back FNL and they're sorry. It's the usual with big Jordan releases. You have to move quick. I'm like the Breds were on their site for like 2 hours, their system just wouldn't take my money. PayPal wouldn't work either.
Anyone know a way we can report the issue? I'm okay with the 30 second timer but this is crazy and a system error is denying customers the opportunity to buy shoes.