- May 27, 2017
- 20,213
- 26,537
Is it authentic though?
Their argument could be it's authentic but with a slight defect
Their argument could be it's authentic but with a slight defect
- Sep 7, 2012
- 492
- 273
yes I understand that and yes that is their argument but if seller doesn't disclose a flaw like that, you just have to accept it and there is nothing you can do. Just a heads up I guess.
- Jan 2, 2014
- 4,855
- 7,400
Did you state that there’s damage\a defect on the shoes to ebay?
If you opened a case and they closed it, call and have the case reviewed.
I bought a pair of shoes that literally had damaged to the back of them that wasn’t in the pics. I filed a case and ebay told me that they were authenticated and that the seller doesn’t accept returns. They closed the case and I still need to call them back.
I sold a new pair of shoes that failed authentication. They said that the auction didn’t match the description of the shoes. The soles are white and have been sitting out for a while but aren’t worn. I guess they couldn’t tell that they weren’t worn.
I cleaned them off and will sell later.
- Sep 7, 2012
- 492
- 273
Thanks for the reply. Yes I escalated it and had to send photos, etc. they still sided with the original response. Pushing the blame to Nike. I get it. Just really surprised and frustrated at the outcome. Now I have to sell them like this to somebody else and kick it down the road or deal with it.
- May 27, 2017
- 20,213
- 26,537
If he used stock images instead of pics of the actual shoe, then you have a case
- Jan 2, 2014
- 4,855
- 7,400
That’s a garbage reply from eBay. There’s literally damage to the stitching, that makes the shoes physically defective because there’s a defect in that portion of the shoes.
That’s bad customer service and bad customer service on eBay’s behalf.
Last edited:
- Sep 7, 2012
- 492
- 273
he did use stock images
rbk93
Supporter
- Jun 29, 2016
- 14,261
- 13,597
Pretty cool.
- May 19, 2004
- 10,646
- 9,739
I'm in Canada, they were asking for my SIN and driver's license photo this past week. I've been on the platform since 2004, been selling infrequently - not sure what route they're going with this.
- Jul 12, 2013
- 19,300
- 20,153
rbk93
Supporter
- Jun 29, 2016
- 14,261
- 13,597
I thought it was those Roger Federer shoes at first glance lol.
- Apr 16, 2014
- 24,047
- 48,636
Lol Ok ebay.
- Jun 22, 2018
- 5,267
- 6,482
Did you put the correct product number in your listing? They caught me slipping like that onceLol Ok ebay.
- Jan 2, 2014
- 4,855
- 7,400
Did you put the correct product number in your listing? They caught me slipping like that once
Yep if a letter or number’s off they’re sending it back.
- Apr 16, 2014
- 24,047
- 48,636
Did you put the correct product number in your listing? They caught me slipping like that once
Is it not that 9 digit number starting with 5? I included it in the listing and it’s the correct one.
I’ve sold over 100 items on eBay in 3 years and this is my first return.
- Jun 22, 2018
- 5,267
- 6,482
You can have it listed right in 1 part of the listing and wrong in another and they ding you. They need to reach out in those instances. They dont get paid so they prolly dont care if the sale fails.
- Jun 22, 2018
- 5,267
- 6,482
I didnt check your listing, just sharing my experience. Looking at it now it seems correct. Ebay still gave you the middle finger and they were wrong?
- Apr 16, 2014
- 24,047
- 48,636
Yup which is why I’m confused. Like I’ve seen clearly defected shoes pass and I get dinged for a incorrect style code that’s actually correct?
- Feb 5, 2019
- 369
- 820
No more fee free sales on eBay. 8% for anything over $100 starting 1/19.
- Aug 16, 2002
- 573
- 635
…was only a matter of time…
- Jun 22, 2018
- 5,267
- 6,482
. All my prices going up 9% on 1/19.
- Feb 5, 2019
- 369
- 820
Honestly surprised it took as long as it did.
- Sep 30, 2006
- 15,804
- 12,202
Noticed a fake pair of foams that was ‘authenticated’ this morning
Whos doing this authentication process stevie wonder
Whos doing this authentication process stevie wonder
rbk93
Supporter
- Jun 29, 2016
- 14,261
- 13,597
Dawg I'm crying.. All my prices going up 9% on 1/19.
aepps20
Supporter
- Feb 8, 2004
- 42,596
- 90,926
. All my prices going up 9% on 1/19.
Very proud of you and I hope your prices go up 25% if I'm honest. I root for everyone on this platform.
