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- Jul 3, 2005
seriously, no contract cell phone companys are the way to go. hopefully competition will drive the big boys to change their ways.
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Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
that part I disagree with... I don't get why they warranty refurbs for new phones. I feel if you bought a new phone, you should get a new one to replace it. but if it helps, it's the same thing with employee devices... my Torch soiled itself and I had to get a refurbOriginally Posted by s dubl
Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
what if getting a refurb isnt your decision? When I first got my BBerry 9700, like 2 months later it froze and wouldnt do anything. They wouldnt give me a new one, I had to get a refurb.
that part I disagree with... I don't get why they warranty refurbs for new phones. I feel if you bought a new phone, you should get a new one to replace it. but if it helps, it's the same thing with employee devices... my Torch soiled itself and I had to get a refurbOriginally Posted by s dubl
Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
what if getting a refurb isnt your decision? When I first got my BBerry 9700, like 2 months later it froze and wouldnt do anything. They wouldnt give me a new one, I had to get a refurb.
1. Some refurbs are open box items that people returned within the 30 day window.Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
2) as soon as someone enters the store with something they bought online, it's an automatic no. don't spend your money with another party and expect commissioned employees to jump at the chance to help you... but refurbs are a no-go in stores.
3) word to whoever said it was Apple's fault.
honestly bro they are going through their procedures you can't blamethem for your ID. that's you fault for not having a valid ID. c'mon sonjobs are at stake homie for private info and accounts accessed withoutpermission.
I don't know if you caught my last post, but he still did things on the account without verifying my identity, he just looked at my telephone number. How does he know I didn't find/buy/steal from the person on the account? He just reactivated with a new sim and no other information.
Anyway, I spoke to somebody at premier today, who was equally puzzled about the situation. I was a little bit more demanding this time and the rep saw that they still had not processed my return, so she instantly put my refund (1-2 business days) in right there on the phone. She also reversed my account and contract (which is now correct), and apologized for the long wait after the return. I don't understand why someone couldn't do this to begin with on any of my previous calls. The whole process took less than 60 seconds. What happened to the 30 days and limited power?
I'm still not upgrading though with them at this point, though. I'm debating whether I should give verizon a try, or just wait for the 5th iphone at this point.
1. Some refurbs are open box items that people returned within the 30 day window.Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
2) as soon as someone enters the store with something they bought online, it's an automatic no. don't spend your money with another party and expect commissioned employees to jump at the chance to help you... but refurbs are a no-go in stores.
3) word to whoever said it was Apple's fault.
honestly bro they are going through their procedures you can't blamethem for your ID. that's you fault for not having a valid ID. c'mon sonjobs are at stake homie for private info and accounts accessed withoutpermission.
I don't know if you caught my last post, but he still did things on the account without verifying my identity, he just looked at my telephone number. How does he know I didn't find/buy/steal from the person on the account? He just reactivated with a new sim and no other information.
Anyway, I spoke to somebody at premier today, who was equally puzzled about the situation. I was a little bit more demanding this time and the rep saw that they still had not processed my return, so she instantly put my refund (1-2 business days) in right there on the phone. She also reversed my account and contract (which is now correct), and apologized for the long wait after the return. I don't understand why someone couldn't do this to begin with on any of my previous calls. The whole process took less than 60 seconds. What happened to the 30 days and limited power?
I'm still not upgrading though with them at this point, though. I'm debating whether I should give verizon a try, or just wait for the 5th iphone at this point.
Originally Posted by gregbutler20
I was not able to callanyone for the entire night, since verizon landline service was down inmy area because of a storm.
Originally Posted by gregbutler20
I was not able to callanyone for the entire night, since verizon landline service was down inmy area because of a storm.
Never heard of having to deal with the ID thing. OP did you get the standard refurb or the cosmetic damaged refurb. Ive ad the different iphone refirb purchases all in new condition no problemsOriginally Posted by air max 87
word. ATT doesnt service apple products, its apple that does it, thats why its gonna take up to a month, you sent it to att and att is going to send it to apple.Originally Posted by Mr Anleu
The thing is ATT doesn't even really have to service your iphone whether it is broken or not, because they usually send you to Apple for that and they get it from Apple who is supposed to make sure it is working. So I wouldn't even blame ATT for those things, and beyond that a lot of places require you to have a valid ID so you fail on that part.
shouldve bought new to begin with.
and its your own fault about the ID thing.
Never heard of having to deal with the ID thing. OP did you get the standard refurb or the cosmetic damaged refurb. Ive ad the different iphone refirb purchases all in new condition no problemsOriginally Posted by air max 87
word. ATT doesnt service apple products, its apple that does it, thats why its gonna take up to a month, you sent it to att and att is going to send it to apple.Originally Posted by Mr Anleu
The thing is ATT doesn't even really have to service your iphone whether it is broken or not, because they usually send you to Apple for that and they get it from Apple who is supposed to make sure it is working. So I wouldn't even blame ATT for those things, and beyond that a lot of places require you to have a valid ID so you fail on that part.
shouldve bought new to begin with.
and its your own fault about the ID thing.
Never heard of having to deal with the ID thing. OP did you get the standard refurb or the cosmetic damaged refurb. Ive ad the different iphone refirb purchases all in new condition no problems
Standard refurb. There was absolutely no cosmetic damage at all. It was a polished turd.
Never heard of having to deal with the ID thing. OP did you get the standard refurb or the cosmetic damaged refurb. Ive ad the different iphone refirb purchases all in new condition no problems
Standard refurb. There was absolutely no cosmetic damage at all. It was a polished turd.
Originally Posted by gregbutler20
1. Some refurbs are open box items that people returned within the 30 day window.Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
2) as soon as someone enters the store with something they bought online, it's an automatic no. don't spend your money with another party and expect commissioned employees to jump at the chance to help you... but refurbs are a no-go in stores.
3) word to whoever said it was Apple's fault.
2. It's not an automatic no, it was just an issue with my ID. You can return refurbs to the store. Also, what do you mean by another party? It was their company.
Originally Posted by gregbutler20
1. Some refurbs are open box items that people returned within the 30 day window.Originally Posted by Space DooDoo Pistols
1) your mistake for getting a refurb. why would you want a phone someone else had issues with?
2) as soon as someone enters the store with something they bought online, it's an automatic no. don't spend your money with another party and expect commissioned employees to jump at the chance to help you... but refurbs are a no-go in stores.
3) word to whoever said it was Apple's fault.
2. It's not an automatic no, it was just an issue with my ID. You can return refurbs to the store. Also, what do you mean by another party? It was their company.