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- Jun 23, 2009
For anyone who has merchandise return cards i.e. store credit within the Foot Locker Inc. based companies i.e. Foot Locker, Footaction and Champs, has anyone else been told they can't use it to purchase these shoes since its an anticipated release date product?
I called around, most stores within my radius won't allow you to purchase these with store credit if you have it since they deem or view it as making an exchange for them, but instead of physically bringing in merchandise to exchange for them on release day, you basically brought in merchandise at a previous time and got credit for it on a plastic card. So they basically see it as making an exchange for the shoes on release day when you use the store credit to purchase. I already know they have a strict no exchange policy on release date products on the first 2 weeks of release date. I guess they view the store credit as circumventing the policy since you brought goods in earlier to load onto a card to use it at a later date.
Some spots I called will accept it since its considered a form of legitimate payment. But those spots are out of my vicinity somewhat and I don't want to burn gas to go through a raffle, then having to come back to purchase them on Saturday should I get called.
I'll only try to get these if I can use my store credit since I already have it from previous returns I made. Does anyone think Foot Locker Inc. sounds contradictory by restricting customers from using store credit to purchase release date products? Where does it say on the cards that you can't purchase those types of products? NOWHERE. I don't find it fair I can't use my cards to buy these when the cards even state treat them like cash because they cannot be replaced. Isn't store credit like cash, but obviously relegated for use at the specified company?
Sorry for the long winded post. Can anyone offer any opinion and advise on this? Do y'all think I can try to speak to the district manager in charge of the stores in my vicinity regarding this and tell him what I posted to y'all to persuade him? I actually have a Foot Locker Inc. regional office number that houses all the DMs. I was thinking about calling in today to get connected to the one local to me. I was thinking I can persuade him about customer service concerns regarding being able to use my credits to buy these. Do y'all think its an issue a DM will try to accommodate?
I'll only try to get these sneaks if I can burn my credit on this because I just don't have $160 plus tax straight cash homie to waste on these. I feel like its going backwards if I pay for them when I already have enough store credit stocked up like that.