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- May 20, 2006
Hey guys, I didn't know where to go so I came here for some help.
I'm in a little debt so I've been reselling sneakers on eBay. (I know, I know.. why buy them if you're not going to wear them)
Some buyer just said that my Women's Vapor grey NMD I sold to him were fake and he started a return claim against me. I provided all the order confirmation and emails and such but he says hes not satisfied and wants a return. He claims that the shoes are fake.
Is there anything I can do to protect myself? Like wtf.. I don't even know where to get fakes. It literally came from finishline in the box and in the same box went to his house. eBay only gives me the option to message him or offer him some sort of refund, whether it be full or partial. Is there anything I can do?
Thanks. Sorry if this doesn't belong here.. I'm just a little distraught.
2 scenarios. 1. he has no clue what hes talking about and thinks you pulled a fast one on him. A calm explanation of their authenticity and any proof or reassurance you can provide may help. But it seems like u already did that.
2. He found them cheaper, they dont fit or he changed his mind for some reason and hes trying to force a return and make you pay for it. I'd assume 9/10 its scenario 2. How much did you charge him.
I had a guy claim some shoes were worn, dirty and missing tags. I got the return and they were none of the above. Its a pretty common tactic on ebay for buyers who want to back out of a deal and dont want to loose any money paying for a return. Ebay sucks for selling shoes cause you got a bunch of kids who think the world revolves around them and will not think twice about wasting your time and money. That last return cost me nearly $40. All i can say is i better not catch this guy trying to sell anything whatsoever on ebay or hes gonna get a dose of karma and perhaps learn a valuable lesson.
But to answer your question, no theres nothing you can do. If you cant talk him out of it you're better off accepting the return so you dont get a strike on your account if he escalates it to a claim. You will loose any case if rbay has to step in 100%. Its just a part of dealing with a certain demographic on ebay. Sucks, i know.
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