- Feb 3, 2012
- 7,240
- 14,944
FYI. I'm on the phone with CS right now and they said they can issue the refund for my cancelled order over the phone. No need to go to the store (unless you paid cash).
If you haven't gotten a status update yet I recommend calling. Both times I called they told me my order had been declined by the store it was sent to and was waiting to be rerouted. The second time it was shown out of stock when they tried to reroute. They don't appear to be rerouting these orders in a timely manner. No telling how long my order was awaiting reroute before I called the first time. Anyway, size 10 is sold out in all locations at the moment. If stores are getting additional stock today it has not shown up in their system yet.
If you haven't gotten a status update yet I recommend calling. Both times I called they told me my order had been declined by the store it was sent to and was waiting to be rerouted. The second time it was shown out of stock when they tried to reroute. They don't appear to be rerouting these orders in a timely manner. No telling how long my order was awaiting reroute before I called the first time. Anyway, size 10 is sold out in all locations at the moment. If stores are getting additional stock today it has not shown up in their system yet.