- Apr 3, 2008
- 6,367
- 40
Originally Posted by Teamecko
I emailed Nike and got this response:
From Nike: Via Email(Barbara) - 12/03/2011 02:31 PM
I am sorry to hear about the issue you are having with the Jordan Retro 3's This is not something we normally expect of Nike products.
I am sending you a pre-paid return label via e-mail. Please fill out the packing slip indicating you want a refund since we do not have the shoes available on the website. If you no longer have the packing slip just put a note in the box with you name, order number and the reason for the return. The package can be dropped off at any local UPS or USPS. We will issue a refund within 3 working days of receiving the product at our warehouse and you will get an e-mail with the refund amount.
I do apologize that we do not have the shoe ant longer on the website. I searched on Nikestore.com, in our warehouse and through our Nike retail stores. I did find a store that has the shoes in a size 11.5. If you contact the Las Vegas Nike retail store at 702-650-8888 they are currently showing they have the shoe in an 11.5 if that would work for you. Again, I sincerely apologize for the inconvenience and I wanted to find any way possible for you to be able to get another pair of the Jordan Retro 3's.
Best regards,
Barbara
Nike
TL;DR: We're sorry about it, youre gonna have to return it since we dont have any. Sorry
Is that all I can do? Do any of you guys have any advice?
All you can do?what else do you want nike to do? Produce another sz11.5 in their sweatshop in China, bowtie it with a matching red ribbon and have Mark Parker write you a merry xmas card?