so, i am the friend. i tried w/ several CS operators yesterday and once today. this was the latest part of the conversation:
Zach:
So I do apologize but these shoes are excluded from any promotions right now. This happens with all of our new launch shoes
Me:
so there seems to be some inconsistencies? he was able to use 2 different codes cause he bought both red and blue colors either yesterday or release day
Zach:
yes any discounts cannot be used on release shoes. Any product that has the message " This product is excluded from site promotions and discounts. Under the "favorites" button cannot have any promotions applied
i may try once more after i receive the shoes.