superblytrife
Supporter
- 20,944
- 22,471
- Joined
- Mar 20, 2002
Seriously. What in the entire **** is wrong with this website?
Has anyone successfully tried to navigate the application process without glitches?
To start off, my first two accounts simply don't work. Try to log on and get hit with password errors. Get the email to reset the password and it says the username already exists.
So I finally gave up and created a new account with my wife's info--got through the very first time after almost 2 weeks of trying with my healthcare.gov approved accounts that I made Oct. 1.
Got through the entire application process to see that they screwed up the dependents section. Tried to go back to edit the dependents and it takes me back to the beginning of the application. So I have to go through every single question not related to dependents to get to the area I want to edit. When I finally get to it, my dependents aren't even listed anymore. So I add them again, only to find out that later in the application that I now have TWO sets of the same dependents and I can't delete the extra set.
Tried Live Chat. After some questions about my issue, buddy tells me to call the 1-800 number. I call and the lady gave me three different answers: 1.) submit the app and don't worry about the extra dependents b/c the system "should" correct itself
, 2.) submit another application (which you can't do b/c you can only have 1 application per state) or 3.) wait 30 minutes to talk to another department. Basically she had no clue and told me that they website is full of glitches.
I finally gave up. Thanks Obama.
Has anyone successfully tried to navigate the application process without glitches?
To start off, my first two accounts simply don't work. Try to log on and get hit with password errors. Get the email to reset the password and it says the username already exists.
So I finally gave up and created a new account with my wife's info--got through the very first time after almost 2 weeks of trying with my healthcare.gov approved accounts that I made Oct. 1.
Got through the entire application process to see that they screwed up the dependents section. Tried to go back to edit the dependents and it takes me back to the beginning of the application. So I have to go through every single question not related to dependents to get to the area I want to edit. When I finally get to it, my dependents aren't even listed anymore. So I add them again, only to find out that later in the application that I now have TWO sets of the same dependents and I can't delete the extra set.
Tried Live Chat. After some questions about my issue, buddy tells me to call the 1-800 number. I call and the lady gave me three different answers: 1.) submit the app and don't worry about the extra dependents b/c the system "should" correct itself
I finally gave up. Thanks Obama.