That sux. $25 coupon? The cancelled my 11's back in December and sent a $100 GC in the mail. Luckily for me I was just buying that pair to compare and didn't need it.
Been on vaca and came back wondering where my DSG pair was. Checked email and got the $100 gift card coming in the mail. I only bought that pair to compare to my SNS pair which was flawless. So I'm happy with how things turned out. Saw others got the same offer but missed out though.
Happened to me earlier this year. With my case they delivered to a house right behind mine on another street. Honest mistake. They used a GPS tracker on my delivery guys truck and it showed where he stopped near my house. The manager drove there himself to go get my stuff and waited until I got...