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Not true, authorizations happen instantly but only with one payment option the account gets charged after they are shipped out (and they take authorization reversals with that payment method very serious), the rest is not gonna see a delivery truck before the money is with them. At least here in...

so fresh...

You have a better chance (about 25%) just plain asking for a bonus code (do it nicely and be a bit creative) than expect to get one from sending an email/callin em saying your product is flawed since as most answers suggest they want the actual product back in these cases. A Re-order of the same...