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My 3rd, or maybe it was my 4th replacement band broke end Dec (2014).  I contacted Nike, sent it backat the beginning of Jan and got my new fuel band about two weeks later.  

Yes, it was a 1st gen.  Those "gouges" appeared, the button stopped working and then the clasp fell apart while I was out for a run.  <-Had that one from Aug or Sep until beginning of May.  Received the SE in 3 days....was pleasantly surprised.

Said I was done, but I guess I'm a glutton for punishment.  Sent this crappy one back and received the SE.  4th band in less than 2 yrs.

And now the button is going..........SAVE YOUR HARD EARNED $$$ This thing is a piece of crap

The band is an XL...doesn't stay in one spot for me to hit it in the same spot over and over again.  It's not weird, the fuelband is a piece of crap. The rubber isn't "dented" and the material isn't "worn down", the band is caving in - picture is a little deceiving.  Looks like there are chunks...

I replaced my fuelband for the second time, in August 2013.  I noticed last week that the band is starting to breakdown, for lack of a better term.  I am so done with this product.

Yeah - after being on hold for 40 min...I'm getting a pre-paid shipping label!  Big change from Feb...when I asked back in Feb why I was on the hook for shipping, the response I received was that they were going to UPS it back to me.....ok...still $20 out of my pocket though. Now, "due to...

You're probably in the US - I'm in Canada...no such luck.

Got my replacement fuelband back in Feb...button bit the dust yesterday.  Will be calling for a replacement, but was trolling a few sites and apparently this is a common malfunction ... tsk tsk.  Another $20 out of pocket to ship this thing back.  Not impressed - at all.

Sent my FB away to get replaced, took just under a month and of course - because I'm in Canada - don't get the prepaid label.  Instead, I got to hand over $20 to Canada Post to ship the contraption back to Nike Canada (I'm on Van Isle, no Nike stores).   Initially had a Large, which was big to...

My goal is set at 4550 - bumped it up from 3000.  Some days are easier than others, but I've been able to reach my target every day.

So frustrating - thanks for the response Gold.

I got the Nike Fuel Band Sept 4th.  Got the dreaded 802/803 Code when I plugged it in the other day.  Called Nike - have to ship it back and it'll take  up to 4 weeks to get one back.  What I want to know is if I get a diff't one back, will all of my info be erased?  And, because of the dreaded...