This is totally unacceptable. I drove all the way from Markham to downtown just for the raffle at the 2 FTL locations and I left right away. Why bother doing a raffle when no one knew abt it? Smh...
Not 100% sure you would be able to exchange something that you bought 5 months ago under the exchange policy, but it wouldn't hurt to just give them a call and ask, but most likely they won't take it.
Agree, I don't really mind missing out on them tho, its just that the shoegame has gone to another level. At the end of the day, I just wanna wear the shoes I like that's it.